Commercial Operations Director

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar Al Futtaim Group Full time
Job Title: Commercial Operations Director

The Al-Futtaim Group has established itself as a leading business entity with various companies under its umbrella, including IKEA. Our operational framework is guided by straightforward and inspiring principles.

This position will oversee all sales functions according to the IKEA operating concept, directing a sales team and providing leadership. Key responsibilities include developing business plans and sales strategies to achieve sales goals and profitability.

Key Responsibilities
  • Commercial Planning: Develop business plans and sales strategies to attain company sales goals and profitability. Plan and coordinate development of action plans to penetrate new markets.
  • Financial Management: Manage operating costs, achieve sales budget and gross margin goals, adapt sales forecasts to meet optimal goods flow, control expenses, and determine price schedules and discount rates.
  • Operational Efficiency: Collaborate with the Comm-in Design Team to plan store merchandising presentation, evaluate results, keep up to date with industry competition, support B2B market growth, direct store activities, and ensure relevant product offerings.
  • Customer Experience: Achieve customer satisfaction goals by resolving complaints and ensuring high-quality sales experiences.


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