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Technical Support Professional

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Trace Systems Inc. Full time

Trace Systems Inc. offers a fascinating opportunity for a skilled System Administrator (TBMCS) to contribute to delivering vital services to our nation's security efforts.

Key Performance Areas Include:
  • Develop meeting minutes documents that summarize important decisions, advice, and actions taken during meetings.
  • Carry out day-to-day maintenance and support functions for enterprise-level systems.
  • Create innovative solutions using software development skills such as designing, coding, testing, and implementing software.
  • Bridge gaps between different platforms by writing 'glue-code.'
  • Help clients resolve complex problems by providing superior technical support.
  • Maintain and optimize all hardware and software configurations of both physical and virtual servers.
  • User account management, ensuring compliance with set policies and guidelines.
  • Verify whether users adhere to specific security policies and follow protocol.
  • Workstation and server logs should be analyzed regularly to determine where improvements can be made.
  • Aid teams in completing designated projects.
  • Offer cross-functional collaboration to address integrated customer needs.
  • Establish precise metrics for measuring business efficiency and its ongoing need for infrastructure upgrades.
Core Competencies Required:
  • Proven experience in maintaining TBMCS servers and IT infrastructure of similar scale.
  • Hold current IAT Level 2 or equivalent DoD certifications.
  • Achieved level of proficiency in Microsoft Certified Solutions.
  • A valid US Secret Government clearance, granted without exceptions.
  • In accordance with U.S. law, a legitimate and valid U.S. citizenship is essential.

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