Front Office Duty Manager
10 hours ago
We are seeking an experienced Front Office Duty Manager to join our team at Accor Hotels in Melbourne. As a key member of our Front Office team, you will be responsible for ensuring the smooth operation of our reception area, providing exceptional guest service, and leading a team of Front Office staff.
Key Responsibilities- Assist guests with check-in, luggage storage, and general information about the hotel and local area.
- Supervise and support Front Office team members to ensure high standards of service and adherence to company policies.
- Ensure all company and department policies and procedures are followed.
- Promptly handle guest complaints and feedback in a professional manner.
- Complete reports, conduct shift handovers, and ensure all accounting practices and processes are completed.
- Work closely with other departments to ensure guest expectations are met.
- Previous experience in a hotel Front Office team in a leadership position.
- Knowledge of the RMS property management system is an advantage.
- Ability to work in a fast-paced environment and prioritize tasks.
- Excellent written and verbal communication skills, as well as proficiency in Microsoft Office.
- Familiarity with Melbourne and the ability to make recommendations to guests is desirable.
- Full Australian Driver's License and Responsible Service of Alcohol certificate.
- Current working rights in Australia.
At Accor Hotels, we are committed to creating an inclusive and supportive work environment. We offer a positive work culture, global Accor and partner discounts, career progression, and learning & development opportunities.
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Front Office Supervisor
10 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Accor Full time{"Job Title": "Front Office Supervisor", "Job Summary": "We are seeking a highly skilled and experienced Front Office Supervisor to join our team at Accor. As a Front Office Supervisor, you will be responsible for assisting the Director of Front Office in the management of the Front Office team. You will be required to demonstrate humility in leadership, be...
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Front Office Manager
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar City Centre Rotana Full timeJob DescriptionCity Centre Rotana is seeking a highly skilled and experienced Front Office Manager to join our team. As a Front Office Manager, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable experience.Key Responsibilities:Guest Service Delivery: Provide professional and customer-focused...
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Front Office Representative
10 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Accor Full time{"title": "Front Office Agent", "description": "Accomplish ExcellenceAt Accor, we're more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to...
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Duty Manager
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar IHG Hotel & Resorts Full timeJob SummaryWe are seeking a highly skilled and experienced Duty Manager to join our team at IHG Hotel & Resorts. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a smooth and efficient operation of our hotel.Key ResponsibilitiesLeadership and Team ManagementSupervise and coordinate the...
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Assistant Manager
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hyatt Hotels Corporation Full timeJob SummaryWe are seeking a highly skilled and experienced Assistant Manager - Front Office to join our team at Park Hyatt Doha. As a key member of our Front Office team, you will be responsible for providing exceptional service and ensuring smooth and efficient operations.Key ResponsibilitiesTeam ManagementAssist in managing the Front Office team to ensure...
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Front Office Manager
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Andaz Doha Full timeAbout the RoleAs a Front Office Manager at Andaz Doha, you will play a key role in delivering exceptional guest experiences and driving revenue growth in our five-star luxury lifestyle property. We are seeking a highly skilled and experienced professional to join our team and lead the front office department to new heights.Key ResponsibilitiesSupport the...
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Front Office – Front Desk Manager
5 months ago
Doha, Baladīyat ad Dawḩah, Qatar Beach Rotana Full timeJob SummaryWe are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Front Desk Manager you are responsible for the operations of Front Office with a primary focus on overall operation...
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Night Duty Operations Manager
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar The Ned & Ned's Club Full timeJob SummaryWe are seeking a highly skilled and experienced Night Duty Manager to join our team at The Ned Doha. As a Night Duty Manager, you will be responsible for overseeing the Front Office operations during the night shift, ensuring the safety and comfort of our guests while maintaining high standards of service and operational efficiency.Key...
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Front Office Team Lead
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Accor Full timeJob SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Accor. As a key member of our Front Office team, you will be responsible for providing exceptional guest service, managing the front desk operations, and leading a team of front office staff.Key ResponsibilitiesGuest Service: Provide exceptional guest...
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Front Office Team Lead
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Accor Full timeJob SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Accor. As a key member of our Front Office team, you will be responsible for providing exceptional guest service, managing the front desk operations, and leading a team of front office staff.Key ResponsibilitiesGuest Service Delivery: Ensure that all guests...
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Front Office Team Lead
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Accor Full timeJob SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Accor. As a Front Office Supervisor, you will be responsible for ensuring the smooth operation of the front office department, providing exceptional guest service, and leading a team of front office staff.Key ResponsibilitiesGuest ServiceProvide exceptional...
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Front Office Representative
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar The Ned group Full timeJob Summary:We are seeking a highly skilled and experienced Front Office Agent to join our team at The Ned Doha. As a Front Office Agent at The Ned Doha, you will be the welcoming face of our hotel, responsible for ensuring our guests have a memorable stay.Key Responsibilities:Guest Welcome and Check-in/Check-out: Greet and welcome guests upon arrival and...
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Front Office Supervisor
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeJob SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at lxbfYeaa. As a Front Office Supervisor, you will play a crucial role in ensuring the efficient operation of the front desk and providing exceptional service to our guests.Key ResponsibilitiesLead the Front Office Team: Supervise and manage the Front Office...
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Night Auditor
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Raffles Doha Full timeJob Summary: We are seeking a highly skilled and detail-oriented Night Auditor to join our Front Office Team at Raffles Doha. As a Night Auditor, you will be responsible for ensuring the smooth operation of the hotel's night shift, providing exceptional guest service, and maintaining the highest standards of accuracy and efficiency.Key Responsibilities:Front...
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Front Office Supervisor
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar RAFFLES Full timeJob SummaryThe Front Office Supervisor is a key member of the Raffles team, responsible for assisting the Director of Front Office in managing the Front Office team. This role requires a strong leader who can demonstrate humility, technical expertise, and a guest-centric approach to service delivery.Key ResponsibilitiesAssist the Director of Front Office in...
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Front Office Manager
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hilton Worldwide, Inc. Full timeJob SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at Hilton Salwa Beach Resort & Villas. As a Front Office Manager, you will be responsible for overseeing the Front Office Team and ensuring that our guests receive exceptional service from check-in to check-out.Key ResponsibilitiesFront Office OperationsOversee...
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Front Office Supervisor
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full timeJob SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at IHG Hotels & Resorts. As a Front Office Supervisor, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of the front office.Key ResponsibilitiesFront Office Operations: Supervise the efficient operation of...
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Duty Manager
10 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Marriott Full timeJob SummaryServes as the property Manager on Duty, overseeing all property operations to ensure exceptional hospitality and service. Represents property management in resolving guest or property-related situations, managing the flow of questions, and directing guests within the lobby.Key ResponsibilitiesMaintains strong working relationships with departments...
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Front Office Receptionist
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Wyndham Hotels and Resorts, Inc. Full timeJob SummaryThe Front Office Receptionist represents the hotel to the guest throughout all stages of the guest's stay. She/he is responsible for handling all the duties related to the Front Desk like check in/out, cashiering, taking reservations, handling inquiries, assisting guests, directing them, etc. They are responsible for providing attentive,...
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Receptionist - Front Office Coordinator
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Iccqatar Full timeJob SummaryWe are seeking a highly skilled Receptionist to join our team at Iccqatar. As a key member of our front office, you will be responsible for providing exceptional customer service and administrative support to our clients and colleagues.Key ResponsibilitiesCustomer Service: Respond to phone calls, emails, and in-person inquiries in a professional...