Executive Housekeeping Manager
7 days ago
We are seeking a highly skilled and experienced Executive Housekeeper to join our team at Hilton Worldwide, Inc. as an Executive Housekeeper at The Plaza Doha LXR Hotels.
Key Responsibilities- Oversee and manage all housekeeping operations to ensure exceptional guest satisfaction and high-quality service delivery.
- Lead and motivate a team of housekeeping staff to achieve departmental targets and objectives.
- Evaluate guest satisfaction levels and monitor trends to identify areas for improvement.
- Operate within departmental budgets through effective stock and cost controls and well-managed schedules.
- Set departmental targets and objectives, work schedules, budgets, and policies and procedures.
- Inspect and maintain high standards of cleanliness and hygiene in all hotel areas.
- Monitor the appearance, standards, and performance of the housekeeping team with an emphasis on training and teamwork.
- Ensure team members have an up-to-date knowledge of all room categories and amenities.
- Maintain good communication and work relationships in all hotel areas and with external customers and suppliers.
- Ensure ongoing training and development of the housekeeping team.
- Manage staff performance issues in compliance with company policies and procedures.
- Recruit, manage, train, and develop the housekeeping team.
- Competent in property management systems.
- Assist other departments wherever necessary.
- Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity.
- A successful track record of managing a large team.
- A high school certificate or equivalent.
- High level of commercial awareness and cost control capabilities.
- Previous experience of managing a department and Profit and Loss account.
- Excellent leadership, interpersonal, and communication skills.
- Committed to delivering high levels of customer service.
- Ability to work under pressure.
- IT proficiency.
- Excellent grooming standards.
- Flexibility to respond to a range of different work situations.
- Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office.
- Strong organizational, budget management, and problem-solving skills.
- Strong communication skills.
- A passion for delivering exceptional levels of guest service.
- Familiar with Property Management Systems.
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Executive Housekeeping Manager
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Doha, Baladīyat ad Dawḩah, Qatar Hilton Worldwide, Inc. Full timeJob Summary:The Executive Housekeeper at Hilton Worldwide, Inc. is responsible for overseeing all housekeeping operations to deliver an exceptional Guest and Member experience. This role involves evaluating guest satisfaction and setting department targets and objectives.Key Responsibilities:Housekeeping Operations: Oversee all housekeeping operations to...
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Executive Housekeeping Manager
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hilton Worldwide, Inc. Full timeJob SummaryWe are seeking an experienced Executive Housekeeping Manager to oversee all housekeeping operations and deliver exceptional guest experiences at The Plaza Doha LXR Hotels. As a key member of our hotel team, you will be responsible for managing a large team, evaluating guest satisfaction, and setting department targets and objectives.Key...
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