Housekeeping Operations Manager

3 hours ago


Doha, Baladīyat ad Dawḩah, Qatar Accor Hotels Full time
Housekeeping Manager Job Description

Sofitel Singapore City Centre, a luxurious hotel, is seeking a highly skilled Housekeeping Manager to join our team. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and service in our guest rooms and public areas.

Key Responsibilities:

  1. Lead and manage the housekeeping team to deliver exceptional service and maintain the highest standards of cleanliness.
  2. Develop and implement effective housekeeping procedures and protocols to ensure efficient operations and cost control.
  3. Monitor and maintain accurate records of housekeeping activities, including inventory management and lost and found properties.
  4. Collaborate with the Executive Housekeeper and Assistant Housekeeper to achieve departmental goals and objectives.
  5. Conduct regular inspections of guest rooms and public areas to ensure compliance with brand standards and quality expectations.
  6. Provide coaching and development opportunities for housekeeping staff to enhance their skills and knowledge.
  7. Manage and maintain housekeeping equipment and supplies to ensure efficient operations and cost control.
  8. Ensure the security of guest rooms and keys, and maintain accurate records of key control.
  9. Perform other duties as assigned by the Executive Housekeeper and Assistant Housekeeper.

Requirements:

  1. Previous housekeeping management experience in a similar role is essential.
  2. Strong operational background with experience in implementing and managing brand standards.
  3. Experience in coaching and developing a professional management team.
  4. Sound knowledge of Opera and Microsoft applications.
  5. Proven experience with cost control, including payroll, expenses, and forecasting.
  6. Well-groomed and articulate in communication.
  7. Fluent written and spoken English.
  8. Excellent time management, organizational skills, and ability to work autonomously.

About Accor Hotels:

Accor Hotels is a leading hospitality company with a portfolio of luxury, midscale, and economy hotels around the world. We are committed to delivering exceptional guest experiences and providing our employees with opportunities for growth and development.



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