Supervisor - Food and Beverage Operations

2 months ago


Doha, Baladīyat ad Dawḩah, Qatar accor Full time
Key Responsibilities
  • Departmental Checklists: Ensure all opening and closing checklists are completed, and necessary follow-up actions are initiated. File forms and records appropriately.
  • Customer Requests: Handle internal and external customer requests and issues beyond the scope of front-line colleagues.
  • Inventory Management: Assist with food and beverage inventory, ordering, and stocking.
  • Team Scheduling: Schedule, break, and rotate colleagues to increase productivity and maintain their well-being.
  • Team Supervision: Supervise the team effectively.
  • Professional Image: Maintain a professional brand image with all stakeholders.
  • Guest Engagement: Engage each guest as a unique individual, listen to their requests, and respond accordingly.
  • Guest Feedback: Listen actively to guest feedback, assess Guest Satisfaction Index results, and continuously improve to exceed guest expectations.
Accomplishments

By exceling in these key responsibilities, you will make a significant impact on the success of our food and beverage operations.



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