Tanqeeb Hospitality Services Coordinator
14 hours ago
We are seeking a skilled Hospitality Services Coordinator to join our team at Tanqeeb. As a key member of our front office team, you will be responsible for delivering exceptional customer service and ensuring that every guest experience meets our high standards.
Key Responsibilities:
- Provide exceptional customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.
- Develop and maintain a comprehensive knowledge of the hotel product, including room types, rates, and amenities.
- Work closely with hotel departments to ensure seamless service delivery and guest satisfaction.
- Assist in developing and implementing strategies to improve guest satisfaction and loyalty.
- Stay up-to-date on industry trends and best practices in customer service and hospitality.
Requirements:
A strong focus on customer service, with excellent communication and interpersonal skills.
Prior experience in hotel front office operations is preferred, but not required.
Fluency in English is essential, and proficiency in Arabic is an asset.
What We Offer:
Tanqeeb offers a dynamic work environment, opportunities for growth and development, and a competitive compensation package.
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