Hotel Guest Service Manager
1 day ago
We are seeking a seasoned Customer Experience Expert to lead our front office team at Tanqeeb. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that every guest experience meets our high standards.
Key Responsibilities:
- Lead by example, providing exceptional customer service to guests, responding to their inquiries, and resolving any issues in a timely and professional manner.
- Maintain a comprehensive knowledge of the hotel product, including room types, rates, amenities, and services offered.
- Work closely with hotel departments to ensure seamless service delivery and guest satisfaction.
- Develop and implement strategies to improve guest satisfaction and loyalty.
- Stay up-to-date on industry trends and best practices in customer service and hospitality.
Requirements:
A strong focus on customer service, with excellent communication and interpersonal skills.
Prior experience in hotel front office operations is preferred, but not required.
Fluency in English is essential, and proficiency in Arabic is an asset.
What We Offer:
Tanqeeb offers a dynamic work environment, opportunities for growth and development, and a competitive compensation package.
-
Guest Services Representative
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar Arjaan Hotel Apartments by Rotana Full timeAbout UsArjaan Hotel Apartments by Rotana is a leading hospitality provider dedicated to delivering extraordinary levels of customer service. We are passionate about creating unforgettable experiences for our guests.The RoleThis position is responsible for providing world-class service to our guests, ensuring their stay meets their highest expectations. Key...
-
Guest Services Coordinator
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Rosewood Hotel Group Full timeEssential DutiesGreeting and Seating: Greet and seat guests according to established sequence and procedures.Order Taking and Service: Take orders and serve food and beverage to guests in a timely and efficient manner.Billing and Cash Handling: Compute bills, accept payment, and perform cashier duties as required.Guest Interaction: Interact with guests in a...
-
Hotel Guest Services Coordinator
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Wyndham Hotels and Resorts, Inc. Full timeFront Office Receptionist RoleWe are seeking a highly skilled and experienced Front Office Receptionist to join our team at Wyndham Grand Doha West Bay Beach.The successful candidate will possess excellent communication skills, a positive attitude, and the ability to work well under pressure.As a Front Office Receptionist, you will be responsible for...
-
Guest Services Supervisor
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Mövenpick Hotel & Thermal Spa Bursa Full timeAbout This RoleAs a Guest Services Supervisor at Mövenpick Hotel Doha, you will be responsible for overseeing the smooth operation of our front desk. Your primary focus will be on delivering exceptional guest experiences through efficient registration, room allocation, and payment processing.You will work closely with other departments to ensure seamless...
-
Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental Hotel Group Limited is committed to delivering exceptional guest experiences.We are seeking a Reservations and Guest Services Representative to join our team and provide personalized support to our guests.ResponsibilitiesThis role involves handling hotel reservations, greeting callers, and providing accurate information to guests.The ideal...
-
Assistant Hotel Manager
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hyatt Full timeSucceed as a Front Office ExecutiveAt Hyatt, we prioritize providing memorable experiences for our guests by empowering colleagues to be their authentic selves. As an Assistant Manager - Front Office, you will lead by example, delivering exceptional service and driving team success.Responsibilities will include implementing company minimum brand standards,...
-
Guest Services Representative
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Four Seasons Hotel Qatar Full timeKey ResponsibilitiesAs a Concierge Agent, your key responsibilities will include:Handling guest requests in a timely and professional manner.Providing accurate information on hotel services and facilities.Maintaining accurate records of guest interactions.Communicating effectively with other departments to ensure seamless delivery of services.Working...
-
Guest Service Coordinator
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Gem Forest Hotel Nairobi - MGallery Collection Full timeAbout UsWe are a global hospitality company with a rich history and a commitment to excellence. Our brand portfolio includes some of the most recognizable names in the industry, each with its own unique character and charm.Our hotels are designed to provide a warm and welcoming atmosphere, with elegant decor and exceptional amenities. From spacious rooms and...
-
Hotel Operations Manager
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Mövenpick Hotel & Thermal Spa Bursa Full timeJob DescriptionWe are seeking a highly skilled Hotel Operations Manager to join our team at Mövenpick Hotel Doha. The successful candidate will play a crucial role in ensuring smooth operations at the front desk while providing guests with a memorable experience.This key position is responsible for guest registration, managing room availability, processing...
-
Guest Services Manager
7 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Tanqeeb Full timeResponsibilitiesThe BIM-Cobie Specialist will be responsible for:Anticipating and addressing guest inquiries in a professional and courteous mannerDeveloping a thorough understanding of our hotel's offerings, including room types, rates, amenities, food and beverage options, and Spa promotionsTaking personal responsibility for delivering excellent service...
-
Doha Hotel Guest Services Coordinator
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full timeYour RoleAs a Receptionist at IHG Hotels & Resorts, you will be responsible for providing exceptional personal service and special assistance to our guests staying in the hotel.You will be the first point of contact for our guests, responding to their needs, requests, and inquiries with a high level of professionalism and attention to detail.
-
Hotel Guest Experience Manager
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Anantara Hotels & Resorts Full timeAnantara Hotels & Resorts is committed to delivering authentic experiences for our guests. As a Hotel Guest Experience Manager, you will play a vital role in ensuring that every guest feels welcome and valued throughout their stay.The Banana Island Resort Doha by Anantara offers a unique blend of luxury and tranquility. Our resort features pristine beaches,...
-
Guest Laundry Services Assistant
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Full timeMandarin Oriental Hotel Group is committed to delivering unparalleled luxury experiences to our guests.We are seeking a highly skilled Housekeeping Attendant to join our team at Mandarin Oriental, Doha.This role requires attention to detail, excellent communication skills, and a passion for delivering exceptional service.Main Responsibilities:Process guest...
-
Guest Service Manager
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout Your RoleThe Assistant Hotel Manager plays a vital role in creating memorable guest experiences. You will lead Front Desk operations, manage staff, and handle various tasks including welcoming and registering guests, managing payments, handling check-outs, responding to guest requests, and maintaining a positive working relationship with colleagues and...
-
Guest Services Coordinator
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Limited Full timeAbout This RoleThis is an exciting opportunity to join our team as a Valet Manager at Mandarin Oriental, Doha. The successful candidate will be responsible for managing the valet team and ensuring that our guests receive an exceptional arrival and departure experience.Main Responsibilities:Act as the ambassador of the hotel, providing warm and courteous...
-
Hotel Management Professional
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Rotana Hotel Full timeAs a key member of our hospitality team at Rotana Hotel, the Head Waiter/Head Waitress is responsible for delivering exceptional dining experiences to our guests. The successful candidate will be responsible for managing daily operations in our restaurants, ensuring seamless service delivery and high levels of customer satisfaction.Collaborate with kitchen...
-
Hotel Receptionist
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full timeWe are committed to delivering exceptional guest experiences at IHG Hotels & Resorts. As a key member of our team, you will be responsible for providing warm and personalized service to our guests.What We DoAt IHG, we take pride in creating memorable moments for our guests through genuine hospitality. Our guests expect a seamless and enjoyable experience...
-
Guest Service Professional
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Minor International Full timeCompany OverviewTivoli Hotels & Resorts, a Minor International company, has been providing exceptional services and experiences for its guests since 1933.We curate unique hideaways, seaside paradises, and global portfolios that embody our distinct charismatic character and elegant personality.Job DescriptionThe primary responsibility of a Guest Service Agent...
-
Hotel Guest Experience Specialist
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Minor International Full timeAbout Our TeamAt Tivoli Hotels & Resorts, we pride ourselves on our commitment to exceptional service and unparalleled guest experiences. As a Service Center Representative, you will play a vital role in delivering this promise to our valued guests.Job ResponsibilitiesTo provide prompt and professional assistance to our guests, addressing their queries and...
-
Guest Services Coordinator
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Wyndham Hotels and Resorts, Inc. Full timeRole OverviewThe Guest Services Coordinator will play a critical role in ensuring that guests have an exceptional experience at Wyndham Grand Doha West Bay Beach. This includes providing timely and effective responses to guest inquiries, resolving issues promptly, and maintaining accurate records of guest interactions.Key AccountabilitiesRespond to guest...