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Beauty Salon Front Desk Professional

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar AND Trading Co. Full time

Job Title: Beauty Salon Front Desk Professional

Company Overview:

  • AND Trading Co. aims to provide world-class beauty services that exceed client expectations.

Job Description:

We are looking for a highly skilled and experienced Beauty Salon Front Desk Professional to join our team at AND Trading Co.

The ideal candidate will be responsible for providing top-notch customer service, managing front desk operations, and ensuring a seamless experience for our clients.

The Beauty Salon Front Desk Professional will be the first point of contact for visitors, greeting them in a polite and well-spoken manner, and will also be assigned duties as required, such as organization of inbound and outbound mail, administrative work, and general clerical support.

Responsibilities:

  • Greet customers, walk them to the best possible beauty station.
  • Advise assigned beauticians about customer's arrival and update them about the services which they want.
  • Confirm appointments of customers via telephone and email.
  • Upgrade services to generate revenue and increase the sales.
  • Process cash and credit card transactions and issue receipts.
  • Offer drinks and converse with customers who are sitting in the waiting area of our salon.
  • Answer inquiries of clients regarding the beauty services of the salon and schedule their appointments.
  • Notify customers about new offers and services of the salon on a timely basis.
  • Provide cross-sell services through brochures and gift vouchers whenever applicable.
  • Update customer records with contact, bill details, appointments and services provided to them.
  • Order and get salon business cards and brochures printed as and when required.
  • Keep the reception area clean.

Required Skills and Qualifications:

  • Locally available in Qatar
  • Ability to maintain a positive attitude
  • 2+ years of experience working as a Receptionist or similar role.
  • Knowledgeable in using Computer with proficiency in Microsoft Office and Citrix system
  • Exceptional communication (oral and written) skills.
  • Ability to handle monetary transactions.
  • Good customer service and organization skills