Front Desk Supervisor
6 days ago
As a Front Desk Supervisor, your role is to deliver exceptional and customer-centric service to our guests, ensuring that their stay becomes a memorable and enjoyable experience. In addition to this, you will be responsible for overseeing the day-to-day operations of the front desk, managing colleagues, and addressing any guest needs or concerns that may arise during their stay. Your focus will be on creating a positive and welcoming atmosphere for guests while upholding the highest standards of professionalism and hospitality.
Key Job Responsibilities:
- Greet guests professionally and warmly, ensuring their expectations are met from arrival to departure.
- Foster effective communication with all relevant departments to ensure seamless service delivery.
- Cultivate positive working relationships with the Front Office team.
- Supervise all Front Desk colleagues, ensuring they interact with guests in a professional and friendly manner.
- Stay updated on hotel and local services, providing information and addressing guest inquiries.
- Handle guest complaints promptly, efficiently, and empathetically, ensuring proper resolution.
- Maintain awareness of guest profiles to personalize service.
- Ensure guests receive the expected accommodation and amenities.
- Review all cashier and city ledger bills at the end of the shift to verify accuracy in billing and attachments.
- Uphold environmental, health, and safety standards in alignment with organizational policies.
- Adhere to the company's environmental, health, and safety procedures and policies.
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Front Desk Supervisor
16 hours ago
Doha, Baladīyat ad Dawḩah, Qatar leo kanner center Full timeAbout the RoleAs our Front Desk Supervisor, you will oversee the daily operations of the front desk, including managing front office staff and ensuring seamless communication with guests.You will also be responsible for anticipating and handling guest requests in a professional and courteous manner.Key Responsibilities:Schedule and supervise front office...
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Front Desk Supervisor
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Tivoli Full timeAbout UsThe Leo Kanner Center values exceptional customer service and seeks a talented Speech and Language Pathologist to lead our front desk team.Job DescriptionDevelop and execute strategies to maintain high-quality customer service standards, aligning with the organization's mission and vision.Supervise and mentor front desk agents, providing guidance and...
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Front Desk Manager
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar Tivoli Full timeResponsibilitiesResponsible for the running of the front desk by hiring and training all front desk agents and leading by exampleAnticipate and handle any guest requests and satisfy their needs within acceptable guidelinesAssist in the development and monitoring of the budget to provide top quality customer serviceSchedule the front office staff and...
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Front Desk Supervisor
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full timeAbout UsAs the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on...
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Hotel Front Desk Supervisor
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar Sheraton Imperial Kuala Lumpur Hotel Full timeJob DescriptionThe Assistant Front Desk Manager plays a crucial role in ensuring the smooth operation of the front desk at Sheraton Imperial Kuala Lumpur Hotel. This position is responsible for providing exceptional guest service, managing front desk operations, and supporting the hotel's goals and objectives.Key Responsibilities:Provide excellent guest...
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Front Desk Manager Supervisor
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Manchester Marriott Hotel Piccadilly Full timeJob Summary:The Front Desk Manager Supervisor is responsible for overseeing the daily operations of the front desk, ensuring exceptional guest experiences and efficient check-in/check-out processes. This role requires strong leadership skills, attention to detail, and effective communication with guests and team members.Key Responsibilities:Guest...
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Front Desk Team Supervisor
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar Sheraton Imperial Kuala Lumpur Hotel Full time**Job Overview**Sheraton Imperial Kuala Lumpur Hotel is seeking an experienced Front Desk Manager to lead our front office team and provide exceptional service to our guests.Key responsibilities include:Coordinating daily shift activitiesManaging front office staff and resourcesEnsuring seamless guest check-in and check-out processesDeveloping and...
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Assistant General Manager Front Desk
16 hours ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout the RoleWe are seeking a Customer Service and Operations Supervisor to join our front desk team at lxbfYeaa. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that all guests have a memorable experience.The ideal candidate will have excellent communication and leadership skills, with the...
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Front Desk Lead
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Millennium Hotels and Resorts MEA Full timeAt Millennium Hotels and Resorts MEA, we are seeking a Front Desk Lead to deliver exceptional customer-centric service to our guests.The role involves overseeing the day-to-day operations of the front desk, managing colleagues, and addressing guest needs or concerns. Key responsibilities include:Greeting guests professionally and warmly.Fostering effective...
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Front Office Supervisor
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar The Ned Doha Full timeRoles and responsibilities We are seeking a diligent and experienced Front Office Supervisor to join our team at The Ned Doha. As the Front Office Supervisor, you will play a crucial role in ensuring the efficient operation of the front desk and providing exceptional service to our guests. You will be responsible for supervising the Front Office team,...
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Assistant Front Desk Manager
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAdditional Information (Arabic Speaker Preferred)Job Number: 24034854Job Category: Rooms & Guest Services OperationsLocation: Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, QatarSchedule: Full-TimeLocated Remotely? NRelocation? NPosition Type: Non-ManagementPosition SummaryEntry level management...
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Front Office Supervisor Lead
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full timeRole OverviewWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at IHG Hotels & Resorts. As a key member of our front desk operations, you will be responsible for ensuring seamless guest check-ins, managing reservations, and providing exceptional customer service.
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Assistant Front Desk Manager
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Le Meridien Dania Beach at Fort Lauderdale Airport Full timeJob SummaryEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and...
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Front Desk Manager
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout Our CompanyAt lxbfYeaa, we are committed to delivering exceptional guest experiences and providing a supportive work environment for our associates.Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Manager to join our team. The ideal candidate will have a strong background in hospitality management and excellent communication...
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Front Desk Team Lead
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar Sheraton Imperial Kuala Lumpur Hotel Full timeRole OverviewThe Assistant Front Desk Manager is a critical role at Sheraton Imperial Kuala Lumpur Hotel, responsible for providing exceptional guest service, managing front desk operations, and supporting the hotel's goals and objectives. This position requires strong leadership and problem-solving skills, as well as the ability to work effectively in a...
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Front Office Supervisor
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar The Ned & Ned's Club Full timeLocated in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned's Club, a private members' club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.Job Purpose:We are seeking a diligent and experienced Front Office Supervisor to join our team...
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Front Desk Coordinator
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar Ennismore Full timeJob OverviewEnnismore is seeking a Front Desk Coordinator to join our team. In this role, you will be responsible for handling phone calls from guests, taking messages, and performing various administrative tasks.As a Front Desk Coordinator, you will be the first point of contact for our guests, providing them with information about our hotel and services....
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Front Desk Manager Lead
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Le Meridien Dania Beach at Fort Lauderdale Airport Full timeJob SummaryThis entry-level management position is responsible for leading and assisting with the successful completion of daily shift requirements. The front office areas include Bell/Door Staff, Switchboard, and Guest Services/Front Desk.Key ResponsibilitiesLead and assist in completing financial and administrative responsibilities.Serve as a role model to...
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Assistant Front Desk Manager
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar Courtyard by Marriott Ahmedabad Full timeJob SummaryEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and...
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Customer Experience Manager
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full timeKey Responsibilities:Supervise Front Desk Operations: Ensure efficient management of front desk activities, including check-in/check-out procedures, reservation handling, and porter/concierge services.Lead Customer Service Team: Support team members in delivering outstanding customer service, resolving guest inquiries, and addressing any concerns or...