Automotive Sales Specialist

2 days ago


Doha, Baladīyat ad Dawḩah, Qatar Al Futtaim Group Full time

About the Company:

Al Futtaim Group is a leading business house with diversified interests in industries such as automotive, retail, real estate, and finance.

Job Description:

The primary focus of this role will be to support the sales objectives of the company through achieving given sales and CSI targets while providing first-rate service to current and potential customers.

  • Achieve and maintain the prescribed standard sales policies and procedures
  • Achieve or exceed the allocated monthly sales targets
  • Achieve or exceed NPS (net promoter score)
  • Ensure that company procedures are adhered to in terms of handling cash and credit customers
  • Improve selling techniques and customer handling skills
  • Maximize all sales finance and cash, including insurance, accessories, tinting window, service packages, and paint protection, promoting parts exchange
  • Ensure 100% Connect entry (web, telephone enquiries, and walk-in) with proper follow-up
  • Ensure 100% zero overdue before close of business hours
  • Ensure 100% test-drive offered to customers with proper documentation
  • Ensure 100% necessary documents have been submitted to the relevant department
  • Ensure quality of job to avoid errors/rework and take actions on customer concerns (internal/external) to improve operational ease and customer satisfaction

Required Skills and Qualifications:

Essential Skills to Succeed:

  1. Customer service skills
  2. Selling skills
  3. Negotiation skills
  4. Excellent communication

About the Team:

  • This role reports to the Sales Manager and works closely with the Sales team and internal and external stakeholders.

What Equips You for This Role:

  • Bachelor's Degree or Diploma
  • 2-3 years' experience in automotive sales
  • Valid Qatari driver's license
  • Proficient in Microsoft Office
  • Proficient in English; Arabic is a plus


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