Front Office Team Lead

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time
Job Description

We are seeking a highly motivated and organized Front Office Team Lead to join our team at lxbfYeaa. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring that all guests have a memorable experience.

The ideal candidate will have excellent communication and leadership skills, with the ability to work well under pressure. You will be responsible for supervising the front desk team, handling guest complaints and resolving issues in a professional manner.

You will also be responsible for managing the day-to-day operations of the front office, including overseeing the check-in and check-out process, handling room assignments and changes, and coordinating with other departments as needed.

We are looking for someone who is proactive, organized, and able to multitask with ease. If you have a passion for delivering exceptional customer service and are looking for a challenging role that offers opportunities for growth and development, we would love to hear from you.

Responsibilities
  • Supervise the front desk team and ensure that all guests receive exceptional customer service.
  • Handle guest complaints and resolve issues in a professional manner.
  • Manage the day-to-day operations of the front office, including check-in and check-out processes.
  • Coordinate with other departments as needed to ensure seamless guest experiences.


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