Head of Global Transaction Banking Implementation

2 months ago


Doha, Baladīyat ad Dawḩah, Qatar Ateca Consulting Full time

We are seeking a highly experienced Senior Manager GTB Service and Client Implementation to lead our team in delivering exceptional corporate banking services to our clients. The ideal candidate will have a strong understanding of Global Transaction Banking (GTB) customer needs and expectations.

Main Responsibilities:

  • Implementation and Service Delivery: Coordinate the implementation of Transaction Services to ensure alignment with business and customer needs.
  • Product Development: Collaborate with colleagues from various areas of cash management as an active participant in the product development process.
  • Back Office Systems: Ensure back office systems have the necessary functionality to deliver services to customers.
  • Service Strategy: Develop and execute the service and implementation strategy to provide Global Domestic and International Banking customers with the required level of corporate GTB services.
  • Thought Leadership: Provide thought leadership by generating innovative solutions and recommendations related to GTB to support Global Corporate Banking's growth and strategy.
  • Product Maintenance: Work closely with the product development team to maintain the highest standards for product services and implementation across the company's global footprint.
  • Process Improvement: Increase straight-through processing and improve efficiency by ensuring prompt technical implementation of all sales closures.
  • Business Planning: Execute actionable business plans and KPIs aligned with the Global Corporate Banking strategy and company objectives.
  • Policy and Procedure Development: Initiate, develop, and implement policies, standards, systems, and procedures for the function, ensuring compliance with company guidelines and external regulations.
  • Market Research and Customer Feedback: Offer valuable insights on product development based on market research and customer feedback.

Education and Experience Requirements:

  • Qualifications: Bachelor's degree in Marketing, Banking, Finance, Accounting, Economics, Business Administration, or Information Technology; a Master's degree is highly preferred.
  • Experience: Minimum of 8 years of relevant banking experience, ideally with a highly rated international bank.
  • Skills: Strong understanding of GTB customer needs and expectations, excellent oral and written communication skills in English, including report writing, strong interpersonal and presentation skills, knowledge of relevant laws, regulations, and best practices, proven decision-making ability and follow-through on initiatives, strong planning, organizational, analytical skills, and results-oriented mindset.


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