General Manager of Customer Experience
1 week ago
LxbfYeaa is a Qatari Super App that propels the region and its community through innovation and technology. Our vision is to be the first of its kind, surpassing norms and limitations every time. We envision a global expansion where what we do makes a lasting positive impact.
Our mission is to radically transform how people live by leveraging technology to connect them with endless possibilities. We value customer obsession, acting with integrity, being curious and creative, leading by example, hustling and delivering results, and it's all about people.
About the JobWe are seeking a seasoned General Manager (Hospitality) to oversee and elevate our hospitality operations. The ideal candidate will bring expertise in both hospitality management and service-based technology, blending strategic leadership and operational acumen to drive business growth and profitability.
You will develop and execute strategic plans to enhance Snoonu's hospitality offerings, aligning with the company's overall mission and objectives. Key responsibilities include overseeing all aspects of hospitality operations, cultivating relationships with restaurant partners, collaborating with the technology team, championing a customer-centric culture, and recruiting and developing a high-performing team.
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Customer Experience Manager
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Al Futtaim Group Full timeRole Description:As a Sales Executive, you will play a key role in driving sales growth, maintaining high standards of visual merchandising, and providing exceptional customer experiences. You will work closely with the shop-in-charge to manage inventory levels, monitor sales performance, and implement visual merchandising plans.Responsibilities:Sales...
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Customer Experience Manager
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar The Sybarite Full timeIn this exciting contract role, you will have the opportunity to work with a leading luxury experience and lifestyle management company, The Sybarite. As a Property Sales Administrator, you will be responsible for handling day-to-day customer service tasks, processing orders, and providing administrative assistance for our luxury property clients.About The...
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Manager Customer Experience
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout The RoleManage all terminal operations at HIA, which includes though not limited to, check in & Boarding, Arrival Baggage handling, VIP operations, Trolley Services, Porterage services, PRM / Special Handling, Buggy operation, and areas associated with the planning, operation and delivery of these key areas to provide services as per agreed service...
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Manager Customer Experience
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout the RoleManage all terminal operations at HIA, which includes though not limited to, check in & Boarding, Arrival Baggage handling, VIP operations, Trolley Services, Porterage services, PRM / Special Handling, Buggy operation, and areas associated with the planning, operation and delivery of these key areas to provide services as per agreed service...
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Regional Customer Experience Manager
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full timeResponsibilitiesRespond to customers in a timely manner according to local legislation. Respond to complaints and requests for information and assistance, interpret, and explain procedures and policies.Investigate and analyze all customer complaints from all communication channels available and independently respond to customer feedback in a timely manner in...
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Customer Experience Manager
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar COREcruitment Full timeJob Title : Customer Experience Manager - DigitalLocation : Middle EastPackage : basic salary circa $6,000 - $8,500 per month, plus accommodation allowance, transportation allowance, expat benefitsI'm currently supporting a global hospitality group, based in the Middle East, with their search for a Customer Experience Manager - Digital.The group are one of...
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Customer Experience Manager
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Canon EMEA Full timeAbout the RoleWe are seeking an experienced Customer Experience Manager to join our team at Canon EMEA. In this role, you will be responsible for delivering exceptional customer service and support to our Management Print Services (MPS) clients.Key Responsibilities:Manage daily client interactions, responding to queries and resolving issues in a timely and...
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Customer Experience Manager
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar MCG Talent Full timeJob Title: Customer and Applied Design Manager Location: Riyadh, KSA / Doha, Qatar Industry: Management Consultancy Full-Time | On-Site with Travel FlexibilityJob Overview:We are seeking a **Customer and Applied Design Manager** to join our client's dynamic management consulting team. This role is ideal for a strategic thinker and customer-centric innovator...
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Customer Experience Manager
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar COREcruitment Full timeLocation: Middle EastPackage: basic salary circa $6,000 - $8,500 per month, plus accommodation allowance, transportation allowance, expat benefitsI'm currently supporting a global hospitality group, based in the Middle East, with their search for a Customer Experience Manager - Ground & Lounges.The group is one of the pioneering brands globally in luxury...
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Customer Experience Manager
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeJob DescriptionWe are seeking an experienced Loyalty Specialist to join our team at lxbfYeaa. In this role, you will play a crucial part in managing our loyalty program and using it as a powerful marketing tool to increase customer retention and visiting frequency.Main Responsibilities:Strategic Planning: Develop and implement an annual loyalty marketing...
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Customer Experience Leadership Position
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout YouWe are looking for a highly skilled and experienced Airport Operations Manager to join our team. The ideal candidate will have a Bachelor's Degree or Equivalent and a minimum of 8 years of job-related experience, including experience in an Airport managerial position.The successful candidate will possess excellent leadership and communication...
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Customer Experience Manager
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar Airline Full timeJob DescriptionWe are pleased to announce an exciting opportunity to join our Digital Marketing & Acquisition team as an Offer Creation Manager.In this role, you will be responsible for defining flight and non-flight offers in Qatar Airways digital channels, managing the product creation process, evaluating the performance, and closing the feedback loop to...
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Customer Experience Manager
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar Hyatt Full timeJob DescriptionThe Sales Coordinator plays a vital role in assisting operationally and administratively in achieving the department's sales and revenue targets. The ideal candidate will have excellent customer service and communication skills, as well as relevant degree or diploma in Hospitality or Tourism management.Key responsibilities include:Providing...
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Customer Experience Manager
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full timeAbout The RoleProvide exceptional customer service, ensuring every interaction is positive, engaging, and memorable.Key Responsibilities IncludeFostering long-term relationships with customers, understanding their needs, and providing tailored solutions to meet their expectations.Maintaining a deep product knowledge, staying up-to-date on the latest trends,...
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Assistant General Manager
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Climbing Mountains Full timeAbout the RoleClimbing Mountains is seeking a highly motivated and experienced Assistant General Manager to join our team. As a key member of our management team, you will be responsible for supporting the General Manager in the day-to-day running of the restaurant.The successful candidate will have at least 1 year of experience in a supervisory role and...
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Customer Experience Manager
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full timeAt Qatar Airways, we're proud to be one of the world's leading airlines, serving over 170 destinations globally. As a Cabin Crew member, you'll be an ambassador for our brand, delivering exceptional customer experiences and showcasing our values of innovation, respect, and integrity.About the OpportunityThis is a unique chance to join our award-winning team...
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Airport Customer Experience Manager
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar PrecisionHire Solutions Full timeAbout the RoleWe are seeking a skilled Airport Customer Experience Manager to join our team at PrecisionHire Solutions. In this role, you will be responsible for providing exceptional customer service and terminal operation training, as well as conducting customer service and operational improvement campaigns.Key Accountabilities• Manage the service level...
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Restaurant General Manager
3 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Domo Ventures W.L.L. Full timeAbout the job Restaurant General ManagerJOB LOCATION: BAHRAINOur client, a leading company, is seeking a seasoned General Manager to oversee the operations of their restaurants in Bahrain. The ideal candidate will have a proven track record in managing multi-unit restaurant operations, driving profitability, and ensuring exceptional customer satisfaction.Key...
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Duty Manager Customer Experience
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Tanqeeb Full timeWe are seeking an experienced Duty Manager to join our team, focusing on delivering exceptional customer experiences. The successful candidate will be responsible for managing, facilitating, and coordinating all customer-related enquiries within designated airlines, ensuring customer needs are met at all times.Key responsibilities include planning and...
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Customer Experience Manager
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAs a Temporary E-Commerce Executive at lxbfYeaa, you will have the opportunity to work with a diverse range of teams to drive business growth and improve customer experience. Your key responsibilities will include identifying new leads sources, both internal and external, to contribute to the growth of our E-Commerce business.You will need to stay up-to-date...