Senior Sales Leader
2 days ago
About the Role:
The Customer Portfolio Specialist will oversee the entire customer portfolio, leading the sales team to achieve set objectives. This role requires close collaboration with trade marketing to ensure marketing plans and budgets are aligned.
Key Accountabilities:
- Oversee the entire customer portfolio, ensuring that customer needs are met.
- Liaise with trade marketing to ensure marketing plans and budgets are aligned.
- Monitor market operations, troubleshoot customer issues, and address corrective action promptly.
- Conduct regular business review meetings with the team to track progress against targets.
- Drive sales excellence through the development and implementation of sales strategies.
- Collaborate with the team to identify areas for improvement and develop initiatives to address these gaps.
- Ensure timely delivery of products to customers.
- Manage stock variances and report to management for review.
- Recruit, select, and place team members based on business needs.
- Develop and execute annual business plans for the business unit and team.
- Maintain a positive and motivated work environment.
- Review customer feedback and implement improvements to enhance customer satisfaction.
- Provide insights from multiple data sources to ensure forecast accuracy and ROI.
- Analyze market trends to inform business decisions.
- Coach and develop direct reports to enhance their skills and performance.
- Perform performance evaluations and provide continuous feedback and development opportunities.
- Create career development programs to engage and motivate the team.
- Explore innovative solutions to improve brand visibility and off-take across trade segments.
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