Service Excellence Manager

7 days ago


Doha, Baladīyat ad Dawḩah, Qatar ALI BIN ALI Full time

The Ideal Candidate

We are seeking an experienced and skilled hospitality professional to join our team as a Head Host. The successful candidate will possess excellent communication and interpersonal skills, with a proven track record of providing exceptional customer service in a fast-paced environment.

Requirements

  • Diploma/Certificate in Hospitality or equivalent qualification in Tourism industry preferred;
  • At least 2 years' experience in a similar capacity;
  • Excellent command of English language;
  • Desirable: Arabic language proficiency;
  • Strong interpersonal and customer service skills;
  • Prior team management experience beneficial.


  • Doha, Baladīyat ad Dawḩah, Qatar Saleh Al Hamad Al Mana Co. Full time

    Ensuring exceptional service delivery is at the core of this role. As a Service Excellence Manager, you will be responsible for guaranteeing that our Service Advisors possess the necessary skills to build outstanding relationships with our customers.You will assign and monitor service revenue targets to your Service Advisor team members, while also...


  • Doha, Baladīyat ad Dawḩah, Qatar City Centre Rotana Doha Full time

    **Our Expectations:**We expect our Head Waiters to embody the values of City Centre Rotana Doha: warmth, respect, and excellence. If you share these values and are committed to delivering exceptional service, we invite you to apply for this exciting opportunity.About the Position:This is a fantastic chance to work in a dynamic environment, develop your...


  • Doha, Baladīyat ad Dawḩah, Qatar Talent Leaders Inc. Full time

    Role SummaryThe IT Service Excellence Lead drives the delivery of exceptional customer experiences by ensuring prompt and efficient handling of customer inquiries and requests.This position requires strong analytical skills, excellent communication abilities, and a comprehensive understanding of IT solutions and industry best practices.


  • Doha, Baladīyat ad Dawḩah, Qatar ECCO Gulf Majorel Qatar Full time

    About the PositionECCO Gulf Majorel Qatar is looking for a seasoned Call Center Team Leader to manage our daily customer operations and drive customer satisfaction.Main Responsibilities:Oversee daily customer operations across various channels.Address customer complaints and escalations swiftly.Provide timely responses to customer inquiries.Coordinate...


  • Doha, Baladīyat ad Dawḩah, Qatar Cutting Edge Recruitment Full time

    Job ResponsibilitiesCutting Edge Recruitment is a leading provider of recruitment services, and we are committed to delivering exceptional results for our clients. We are currently seeking an experienced F&B Waiter/Waitress to join our team, who can provide top-notch service to our clients and help us achieve our goals.About the JobThis is a full-time...


  • Doha, Baladīyat ad Dawḩah, Qatar 1st-jobs Full time

    We are seeking a seasoned professional for the position of Hotel Service Excellence Director at our luxury hotel in Doha, Qatar.The successful candidate will be responsible for delivering exceptional guest experiences, ensuring high levels of satisfaction and loyalty among our guests.This role requires a strategic thinker who can lead and motivate a team to...


  • Doha, Baladīyat ad Dawḩah, Qatar Marriott International Full time

    Job OverviewWe are currently seeking a dedicated and customer-focused individual to join our team as a Guest Experience Expert. In this role, you will be responsible for providing top-notch service to our guests, exceeding their expectations at every turn.You will be the face of our hotel, interacting with guests to understand their needs and preferences,...


  • Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    At Qatar Airways, we pride ourselves on being a global leader in aviation service excellence. As a member of our Cabin Crew team, you will have the opportunity to play a key role in delivering exceptional service to our passengers and contributing to our continued success.We are seeking highly motivated and passionate individuals who share our commitment to...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    About the RoleThe Operations and Service Excellence Lead will be responsible for driving improvements in terminal operational performance, leading our terminal operations team to achieve excellence.ResponsibilitiesSpearhead Operational Improvements: Identify and develop strategic plans to enhance terminal operational efficiency.Drive Innovation: Continuously...


  • Doha, Baladīyat ad Dawḩah, Qatar Minor Hotels Full time

    About UsTivoli Hotels & Resorts has been a leading player in the hospitality industry for over 80 years. Our commitment to excellence has earned us a reputation for delivering exceptional services and experiences to our guests.Job DescriptionWe are currently looking for a dedicated Housekeeping Supervisor to support our housekeeping operations. The...


  • Doha, Baladīyat ad Dawḩah, Qatar Anantara Doha Full time

    Roles and responsibilities You will assist the hotel management in achieving its quality and operational excellence objectives.This includes reviewing, analysing, implementing and improving customer service metrics included but not limited to the brand standard compliance,emotional audits, guest satisfaction data and online reputation management. This...


  • Doha, Baladīyat ad Dawḩah, Qatar Snoonu Full time

    Roles and responsibilities We are seeking a highly motivated Operations Excellence Manager to drive operational improvements across our core verticals. This role will be responsible for leading initiatives that enhance efficiency, streamline processes, and improve service delivery. The ideal candidate will have a strong background in operations management...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    About lxbfYeaaEstablished in 1964, lxbfYeaa has grown to become a leading financial institution in the Middle East and Africa region, boasting a presence in over 31 countries across three continents.The bank serves more than 20 million customers through its extensive network of 1,000 locations and 4,300 ATMs, with a workforce of over 28,000 employees.Job...


  • Doha, Baladīyat ad Dawḩah, Qatar Crew Life at Sea Full time

    Welcome to Crew Life at Sea, where we're passionate about delivering exceptional hospitality experiences. As a luxury hotel in Doha, we're committed to providing unforgettable moments for our guests.Our ideal candidate will possess outstanding communication and interpersonal skills, with a keen sense of attention to detail. Previous experience in a similar...

  • Service Technician

    2 days ago


    Doha, Baladīyat ad Dawḩah, Qatar ASTRA OILFIELD SERVICE AND TRADING Full time

    ASTRA OILFIELD SERVICE AND TRADING specializes in servicing downhole tools and providing various support services to the oilfield industry. Our services include fishing tool servicing, bucking services for Oil Country Tubular Goods, milling tool dressing, and PDC bit remanufacturing. We also offer welding, fabrication, and machine services, and provide high...


  • Doha, Baladīyat ad Dawḩah, Qatar Excellence Training Centre Full time

    Key QualificationsTo be successful in this role, you will need:A minimum of 2 years of experience in a similar position within a luxury hotel or resort.Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.Strong analytical and problem-solving skills, with the ability to work under pressure.A degree in...


  • Doha, Baladīyat ad Dawḩah, Qatar Robert Walters Full time

    Robert Walters is committed to delivering exceptional service to our clients and candidates.About the RoleThis Sales Executive position is a fantastic opportunity to work with a renowned employer in Doha, Qatar.Candidates who have a strong background in Luxury Sales and meet the requirements may apply.ResponsibilitiesDevelop and execute sales strategies to...


  • Doha, Baladīyat ad Dawḩah, Qatar 275 KONE Elevators LLC Full time

    At 275 KONE Elevators LLC, we believe in fostering a culture of excellence. Our organization is built on the foundation of smart partnerships that drive lasting impact.As a highly skilled Corporate Excellence Specialist, you will play a vital role in enhancing our organization's performance. You will be accountable for aligning operational strategies with...


  • Doha, Baladīyat ad Dawḩah, Qatar Ihgarmyhotels Full time

    Hotel Services CoordinatorAt IHGarmyhotels, we are committed to delivering exceptional guest experiences. As a Duty Manager, you will play a vital role in ensuring the smooth operation of our hotel.Job SummaryThis is an exciting opportunity to join our team as a Duty Manager, where you will be responsible for providing exceptional service to our guests and...


  • Doha, Baladīyat ad Dawḩah, Qatar Excellence Training Centre Full time

    BenefitsWe offer a range of benefits to support your career development and well-being:Opportunities for career advancement and professional growth.A unique and inclusive company culture with diverse perspectives.Complimentary meals in employee restaurants and free transportation to work.Paid annual home leave tickets and medical coverage.Competitive salary...