Service Excellence Director
2 days ago
**Our Expectations:**
We expect our Head Waiters to embody the values of City Centre Rotana Doha: warmth, respect, and excellence. If you share these values and are committed to delivering exceptional service, we invite you to apply for this exciting opportunity.
About the Position:
This is a fantastic chance to work in a dynamic environment, develop your leadership skills, and contribute to the success of our renowned hotel. As Head Waiter, you will be responsible for managing the day-to-day operations of the outlet, ensuring seamless service delivery, and promoting a positive work environment.
Key Responsibilities:
• Develop and implement strategies to improve guest satisfaction and loyalty.
• Collaborate with other departments to achieve common goals.
• Identify areas for improvement and suggest innovative solutions.
• Foster a culture of continuous learning and professional development.
Requirements:
A degree in hospitality or a related field, leadership experience, and excellent communication skills are essential. Knowledge of Micros and prior experience in F&B operations would be beneficial.
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