Hotel Guest Experience Specialist
3 days ago
Rixos Hotels is seeking a skilled Guest Relations Agent to deliver exceptional guest experiences from check-in to check-out.
Key Responsibilities:- Greet and welcome guests with a warm and professional demeanor, ensuring their comfort and satisfaction throughout their stay.
- Assist with efficient and accurate check-in and check-out procedures, responding promptly to guest requests and resolving any issues that may arise.
- Provide personalized services, information on hotel facilities, and local attractions to enhance the guest experience.
- Liaise with other departments to ensure seamless guest satisfaction and maintain updated knowledge of hotel policies, promotions, and room availability.
- Record guest feedback and contribute to improving guest satisfaction scores by anticipating and offering proactive assistance.
- Minimum 2 years of experience in a customer-facing role, preferably in hospitality or front office.
- Excellent communication and interpersonal skills, with a friendly, empathetic, and service-oriented personality.
- Familiarity with hotel management software (PMS) and Microsoft Office, with the ability to multitask and remain calm under pressure.
- Fluent in English (additional languages are a plus), with flexibility to work shifts, weekends, and holidays as needed.
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Guest Experience Specialist
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Ennismore Full timeAbout the RoleWe are looking for a skilled and experienced Guest Experience Specialist to join our team at Ennismore. As a Guest Experience Specialist, you will be responsible for delivering exceptional service to our guests, ensuring that their stay with us is memorable and enjoyable.Key Responsibilities:Prepare for daily VIP arrivals, including room...
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Doha Hotel Guest Experience Officer
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar Hyatt Hotel Full timeHotel Overview:The Hyatt Regency Oryx Doha is a 5-star hotel located in Doha, Qatar. We offer luxurious rooms, multiple dining options, and a range of amenities to make your stay comfortable and enjoyable. Our hotel is conveniently located near Hamad International Airport and the city centre, making it an ideal choice for business and leisure travellers.Job...
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Guest Experience Specialist
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Grand Hyatt Full timeWelcome to the Grand Hyatt Doha, where every moment is an opportunity to create lasting memories. As a Guest Experience Specialist, you will play a vital role in shaping the hotel's reputation for excellence and warmth.Our CultureWe believe in fostering a family atmosphere where our colleagues feel valued, respected, and empowered to make a difference. Our...
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Guest Experience Manager
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar HYATT HOTEL Full timeRoles and responsibilities Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.Assists in making sure that all Andaz Signature Guest Experiences have been implemented.Responds to the results of the Consumer Audit and ensures that the relevant changes are...
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Hotel Guest Experience Ambassador
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental, Doha is a luxurious urban retreat that blends Qatari-influenced heritage with modern design. We are looking for a skilled Guest Experience Representative to join our Rooms team.This role involves providing exceptional service to our guests, ensuring their stay is memorable and enjoyable. As a Guest Experience Representative, you will be...
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Guest Experience Specialist
4 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeFirst impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Guest Experience Specialist who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.A little taste of your day-to-day:Every day is different, but you'll...
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Guest Experience Manager
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Century Marina Hotel Full timeCentury Marina Hotel, a luxury hotel in the heart of Lusail City, Qatar, seeks a skilled Reservation Agent to enhance the guest experience.Key ResponsibilitiesHandle reservations and provide exceptional customer serviceManage phone etiquette and perform receptionist dutiesThe successful candidate will be available for a full-time on-site position at Century...
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Guest Experience Ambassador
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Rotana Hotel Management Corporation Full timeKey ResponsibilitiesWe are seeking a highly skilled and customer-focused Door Attendant to join our Front Office team. In this role, you will be responsible for delivering exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Your key responsibilities will include:Providing consistent, professional service to all guestsGreeting...
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Hotel Guest Experience Manager
12 hours ago
Doha, Baladīyat ad Dawḩah, Qatar RIXOS Full timeCompany Overview:Rixos Hotels prides itself on delivering exceptional guest experiences, and as a key member of our front office team, you will play a vital role in ensuring that our guests feel welcome and supported throughout their stay.The ideal candidate for this position will possess excellent communication skills, a warm and friendly demeanor, and a...
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Hospitality Professional
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar Hyatt Full timeCompany OverviewWe are a leading hotel operator, Hyatt, committed to delivering exceptional service and creating memorable experiences for our guests.Job SummaryWe are seeking an experienced Hospitality Professional to join our team as a Guest Experience Specialist. As a key member of our hospitality team, you will be responsible for ensuring that every...
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Guest Experience Specialist
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hyatt Full timeCompany MissionAt Hyatt, we strive to make a positive impact on people's lives by providing exceptional hospitality experiences. Our mission is built around the concept of caring for people so they can be their best.We believe that every individual has unique qualities and talents, and it is our responsibility to help them grow and thrive in their careers....
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Guest Experience Coordinator
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Limited Full timeCompany OverviewMandarin Oriental Hotel Group Limited is a renowned owner and operator of luxurious hotels and resorts around the world.We pride ourselves on delivering legendary quality experiences inspired by Asian heritage, while representing the cutting-edge of luxury hospitality.Our hotel in Doha offers a unique blend of Qatari influence and modern...
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Guest Experience Manager
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Limited Full timeAre you looking for a challenging and rewarding role in a dynamic and fast-paced environment? Do you have a passion for delivering exceptional customer service and creating unforgettable experiences for our guests?We are seeking a skilled Concierge to join our team at Mandarin Oriental, Doha and take your career to the next level. As a Concierge, you will be...
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Hotel Guest Experience Leader
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar ANdAZ Full timeJob SummaryWe're seeking an experienced Assistant Manager - Guest Experience to join our team at Andaz Doha. In this role, you'll play a key part in ensuring that all company minimum brand standards are implemented, and that optional brand standards are used where appropriate.You'll work closely with other management personnel to achieve the overall success...
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Guest Experience Representative
3 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Full timeBased at Mandarin Oriental, Doha within the Rooms Department in Doha, the Guest Experience Representative is responsible for:Greet and warmly welcome all visitors and employees upon arrival, consistently maintaining a professional and friendly demeanour.Use excellent communication skills to answer, screen, and forward incoming calls, ensuring accurate...
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Guest Experience Representative
4 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Limited Full timeGuest Experience RepresentativeMandarin Oriental, Doha is looking for a Guest Experience Representative to join our Rooms team.Mandarin Oriental Hotel GroupAre you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of...
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Hotel Maintenance Specialist
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Four Seasons Hotel Full timeAbout the Role:We are seeking a highly skilled Hotel Maintenance Specialist to join our team at Four Seasons Hotel in Qatar. As a key member of our facilities team, you will be responsible for maintaining and repairing all mechanical systems, including MEP (Mechanical, Electrical, and Plumbing) systems.Responsibilities:Inspect and maintain all MEP systems in...
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Hotel Entertainment Specialist
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Echelonix Full timeWe're on the hunt for a Hotel Entertainment Specialist to bring their expertise to our luxury hotel brand, Echelonix.As a Hotel Entertainment Specialist, you'll be responsible for designing and implementing entertaining experiences that leave a lasting impression on our guests.From conceptualizing new ideas to collaborating with cross-functional teams, your...
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Valet Experience Specialist
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental Hotel Group Limited offers luxurious experiences through its award-winning hotels, resorts, and residences globally.The Group's commitment to excellence creates unforgettable stays for discerning travelers.Mandarin Oriental, Doha embodies this spirit, combining Qatari heritage with contemporary style in an intimate setting. Strategically...
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Guest Services Specialist
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar The Chedi Katara Hotel & Resort Full timeAbout The Position">We are seeking a highly motivated and experienced Front Desk Agent to join our team at The Chedi Katara Hotel & Resort. As a key member of our front office team, you will be responsible for delivering exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high level of professionalism in all...