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Customer Experience Director
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Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeRequirementsProven experience in senior retail management roles.Exceptional leadership, decision-making, and problem-solving skills.Proficiency in Microsoft Office and data analysis.We offer a great place to work with opportunities for growth and development.
Senior Customer Experience Leader
7 days ago
- Lead the management of customer inquiries, complaints, and feedback through various communication channels.
- Collaborate with other departments to resolve outstanding customer transactions and ensure timely issue resolution.
- Maintain accurate records of customer interactions, including complaints, comments, and resolutions.
- Communicate information about new products or services available to customers and educate them on necessary documentation requirements.
The ideal candidate will possess strong leadership skills, excellent communication abilities, and a proven track record in customer service.