Contact Center Expert
2 weeks ago
To succeed in this role, you will need:
- A native level of proficiency in English.
- A Bachelor's degree in business administration, computer science, engineering, or a related field; a Master's degree is preferred.
- Extensive experience (typically 5+ years) in a presales, solution consulting, or technical sales role within the contact center or customer experience industry.
- Profound expertise in contact center technology, encompassing ACD, IVR, CRM, omnichannel communications, workforce optimization, and analytics.
- Demonstrated proficiency in consultative selling, characterized by the ability to engage clients in strategic dialogues, uncover latent needs, and articulate compelling value propositions.
- Exceptional presentation and communication skills, coupled with the capacity to convey complex technical concepts clearly and effectively to diverse audiences.
- Proven aptitude for collaborating harmoniously with cross-functional teams, spanning sales, marketing, product management, and engineering.
- Strong analytical acumen and problem-solving prowess, manifesting in the ability to scrutinize client requirements, analyze data discerningly, and devise innovative solutions.
- Advanced proficiency in CRM systems, presentation tools, and other software applications integral to the presales process.
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Contact Center
4 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout The RoleWe are currently recruiting for Senior Operations Officer – Technology for Customer Contact Centre in Doha.As Senior Operations Officer, you will be responsible for supporting the implementation, administration and management of integrated global Contact Center software applications. You will be responsible for the implementation of...
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Contact Center Officer
4 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout the role:Hamad International Airport is a dynamic and innovative aviation company dedicated to delivering exceptional customer experience. We are seeking a motivated Contact Centre Officer (Arabic Speaker) to join our team and play a pivotal role in providing outstanding service to our valued customers.Responsibilities:Manage service level of all...
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Manager – Contact Center
4 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timePurpose: Highly Qualified & experienced leader to perform remarkable service delivery of telco Contact CentreContext: Working closely with the customer in terms of service delivery, maintaining customer relation, resolving gaps in BAU operations.Role Accountabilities:Developing and improving customer interaction and voice response systems; designing user...
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Data Center Support Expert
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar K20s - Kinetic Technologies Private Limited Full timeJob Title: Data Center Support ExpertK20s - Kinetic Technologies Private Limited is seeking a skilled Data Center Support Expert to join its team. In this role, you will be responsible for maintaining and supporting the organization's data center infrastructure.Key Responsibilities:Maintain and operate servers, data centres, and computer rooms.Conduct...
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Human-Centered Design Expert
19 hours ago
Doha, Baladīyat ad Dawḩah, Qatar beBee Careers Full timeDesign ExpertiseWe are looking for a talented Human-Centered Design Expert to lead the design of our digital products. The successful candidate will have a strong understanding of human-centered design principles and be able to create innovative and engaging digital experiences.Main ResponsibilitiesTranslate complex concepts and interactions into visually...
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Call Center Technology Expert
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Starlink Qatar Full timeAbout the JobWe are seeking an IT Application Consultant to join our team at Starlink Qatar. The ideal candidate will have a strong background in IT application support, preferably in a call center or retail environment.Main TasksSupport and TroubleshootingProvide first-level and second-level support for call center applications, addressing software and...
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Call Center Manager
3 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeHeroes of the Hotel, our Reservations Team have impeccable attention to detail and pride in the work they do. Our amazing Reservations team ensure our guests truly experience a luxurious, unforgettable 5* stay.We are looking for an experienced and passionate Call Center Manager (Rooms & F&B) to deliver exceptional guest experience. You will have exceptional...
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Call Center Representative
4 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar ECCO Gulf WLL Full timeJob DescriptionJoin ECCO Gulf Majorel Qatar as a Call Center Representative - Banking in Doha, Qatar. This role is perfect for professionals and job starters who are eager to grow their careers in the banking sector. As a Call Center Representative, you will be the first point of contact for our valued customers, providing exceptional service and support....
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Doha, Baladīyat ad Dawḩah, Qatar Medical Center Full timeA prestigious medical center in Qatar is seeking a highly skilled osteopath to join their team of experts.The ideal candidate will have a proven track record of working with complex cases, including musculoskeletal, visceral, cranial, and nervous system disorders, and possess excellent diagnostic and treatment skills.Job Details:Collaborate with...
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Medical Professional Wanted
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar Al Theka Medical Center Full timeAbout the JobThis is an exciting opportunity to join our medical team at Al Theka Medical Center in Wakra as a Dermatologist.Role OverviewIn this role, you will be responsible for delivering high-quality patient care, performing cosmetic procedures, and providing expert advice on skincare treatments.The ideal candidate will possess a strong background in...
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Network & Data Center Engineer
4 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Nakilat Full timeSupport the overall direction of design, installation and maintenance of routing / switching, LAN / WAN / Wireless, Network Security along with centralized storage for the Company and its joint ventures.AccountabilitiesKey Accountabilities :Infrastructure Design and Maintenance :Handle, monitor and troubleshoot switches, wireless infrastructure, and other...
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Accredited Healthcare Expert
2 hours ago
Doha, Baladīyat ad Dawḩah, Qatar beBee Careers Full timeAccredited Healthcare Expert RequiredWe are looking for a dedicated and compassionate Licensed Nurse to fill this challenging role. You will have the opportunity to work closely with patients, provide education on healthy lifestyle choices, and contribute to the overall success of our medical center.This position requires excellent communication skills,...
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Wellness Center Receptionist
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Ihgarmyhotels Full timeAbout the RoleWe are seeking a Wellness Center Receptionist to join our team at Ihgarmyhotels. As a key member of our spa team, you will provide exceptional service to our guests, ensuring a memorable and relaxing experience.Key ResponsibilitiesManage spa reservations, confirming appointments and handling any cancellations or changes.Assist guests with...
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Operations Control Center Team Member
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full timeRole OverviewWe are seeking an experienced Air Traffic Coordination Expert to join our team at Qatar Airways. As an Airport Operations Control Center Officer, you will play a critical role in ensuring the efficient operation of our airport operations control center. Your key responsibilities will include:Coordinating air traffic to ensure safe and efficient...
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Transaction Surveillance Expert
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar VAM Systems Full timeKey ResponsibilitiesThe Transaction Surveillance Expert will be responsible for monitoring and handling real-time fraud alerts generated by our internal systems.The ideal candidate will have:Min. 3 years of experience in fraud monitoring, customer verification, call center, compliance roles.Excellent verbal and written communication skills.Strong analytical...
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Senior Solution Consultant
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeERF/mal/WS3/2024Senior Solution Consultant - PreSalesPosition Overview:The Senior Solution Consultant - Presales for Contact Center is a pivotal role within the organization, responsible for engaging with potential clients, comprehensively understanding their business needs, and designing tailored solutions to address their contact center requirements. This...
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Compliance and Investigation Expert
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar VAM Systems Full timeCompliance and Investigation ExpertVAM Systems is a leading provider of innovative solutions for the financial industry. We are currently looking for a Compliance and Investigation Expert to join our team in Qatar.Main ResponsibilitiesStaff will work in rotating 8-hour shifts as part of a 24/7 fraud monitoring team, including weekends, public holidays, and...
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Radiation Monitoring Expert
4 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar NTU International AS Full timeNTU International A/S is leading a consortium for the implementation of the EU funded project called: Strengthening Egyptian nuclear safety and radioprotection regulatory infrastructure and is searching for experts to support the core team during the implementation of this project.The overall objective of this action is to strengthen the nuclear safety and...
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HR Service Delivery Expert
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Vistas Global Full timeVistas Global seeks an HR Service Delivery Expert to join their team. The successful candidate will be responsible for supporting the HR operations team in executing daily tasks. This includes managing employee data, assisting with payroll, and administering benefits. As a frontline HR contact, this position ensures smooth operations and addresses employee...
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Healthcare Provider Role
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar Al Theka Medical Center Full timeDermatologist JobWe are seeking a skilled Dermatologist to join our medical team at Al Theka Medical Center in Wakra.About the RoleThis is a full-time on-site position that involves diagnosing and treating various skin conditions, performing cosmetic procedures, and providing skincare treatments to patients.The ideal candidate will have a strong background...