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IT Application Support Services Director

1 week ago

Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time
Job Summary

We are seeking an experienced Application Support Lead to join our team at lxbfYeaa. In this role, you will be responsible for managing and leading the Application Support team to ensure seamless delivery of technical services to our applications.

Key Responsibilities:
  • Manage, supervise, and provide direction to the Application Support team.
  • Develop and maintain processes and procedures for managing and supporting applications.
  • Collaborate with other IT teams, vendors, and stakeholders to identify, troubleshoot, and resolve application issues.
  • Provide regular reporting on application support metrics.
Requirements:
  1. Minimum of 10 years of experience in application support and management.
  2. Strong technical skills in enterprise applications such as ERP, CRM, and BI tools.
  3. Experience managing teams of support staff.
  4. Demonstrated experience in drafting RFPs and evaluating vendor proposals.