Senior Client Success Manager

5 days ago

Doha, Baladīyat ad Dawḩah, Qatar Qureos Full time

At Qureos, we are seeking a seasoned professional to join our team as a Senior Client Success Manager. This key role is responsible for managing client relationships, driving business growth, and delivering exceptional results.

About the Role

This is an exciting opportunity for a motivated and experienced individual to lead client success initiatives, develop strategic plans, and collaborate with cross-functional teams to drive business outcomes.

  • Client Relationship Management:
  • Develop and maintain strong relationships with clients, understanding their business goals, brand guidelines, and marketing strategies to provide tailored solutions.
  • Schedule and lead regular client meetings to discuss project updates, campaign performance, and future opportunities.
  • Project Management:
  • Collaborate with internal teams (creative, media, digital, production, etc.) to develop and execute marketing and advertising campaigns.
  • Create detailed project timelines, coordinate deliverables, and ensure all campaigns are executed on time and within scope.
  • Campaign Strategy And Execution:
  • Support the development of marketing and advertising strategies in line with client objectives.
  • Assist in the creation of campaign briefs, guiding the internal teams in developing effective marketing solutions.
  • Account Growth:
  • Identify new opportunities within existing accounts to upsell and cross-sell additional agency services.
  • Support the Account Director in the preparation of proposals and presentations for new business pitches.
  • Reporting And Analysis:
  • Prepare regular performance reports, analyzing key metrics and campaign results to provide actionable insights.
  • Conduct post-campaign analyses to measure success, identify areas for improvement, and recommend future strategies.

Requirements

  • Bachelor's degree in Marketing, Advertising, Communications, Business, or a related field.
  • 5+ years of experience in account management or client services within a marketing, advertising, or communications agency.
  • Strong understanding of marketing principles, advertising strategies, and digital media.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to manage multiple projects simultaneously, with strong attention to detail.
  • Proficiency in project management tools, PowerPoint, MS tools, and CRM software.
  • Analytical mindset with the ability to interpret campaign data and provide actionable insights.
  • Self-motivated, proactive, and able to work both independently and collaboratively within a team environment.
  • Flexible work schedule must be available evenings & weekends depending on accounts' requirements.
  • Valid passport and Qatar Residence permit for national & international travel, as required.
  • Immediate availability.

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