Contact Center Workforce Supervisor

About the PositionWe are seeking a highly skilled Contact Center Supervisor to join our hravailable team. As a key member of our contact center operations, you will be responsible for overseeing the overall performance and efficiency of our call center.Key ResponsibilitiesLead and manage a team of call center representatives, providing guidance, training,...

RequirementsTo be successful as a Contact Center Supervisor, you will need more than 8 years of experience in customer service, with at least 3 years at the same level. Proficient knowledge of customer service and standard office practices and procedures is also essential.

About ECCO Gulf WLLECCO Gulf WLL is a leading provider of customer service solutions in Qatar. We are committed to delivering exceptional service to our clients and their customers.Job SummaryWe are seeking an experienced Contact Center Workforce Manager to join our team. The successful candidate will be responsible for overseeing the planning, management,...

Job OverviewThe Contact Center Optimization Lead plays a critical role in ensuring operational efficiency, quality, and continuous improvement within the contact center environment. This role involves analyzing data, identifying opportunities for optimization, implementing best practices, and driving initiatives to enhance the overall performance of the...

Benefits and CompensationECCO Gulf WLL offers a competitive compensation package and a supportive work environment. Our benefits include comprehensive health and wellness benefits, opportunities for career advancement and professional development, and a range of employee recognition programs. As a Contact Center Workforce Manager, you will have the...

Job DescriptionThe Contact Center Director will lead a team of professionals in delivering world-class customer service. Key responsibilities include monitoring system performance, identifying and resolving problems, and preparing and completing action plans.

Company OverviewECCO Gulf WLL is a dynamic and innovative company that provides customer service solutions in Qatar. We are committed to delivering exceptional service to our clients and their customers.Job DescriptionThe Contact Center Workforce Manager will be responsible for overseeing the planning, management, and optimization of our call center...

TRUST MANPOWER SUPPLY seeks a highly skilled Wellness Center Supervisor to join our team in Doha.In this key leadership role, you will be responsible for overseeing the day-to-day operations of our wellness center, ensuring exceptional customer experiences, and driving business growth through innovative programming.Key responsibilities include:Managing a...

About YouTo be successful in this role, you must have the following qualifications and skills:High School Qualification/Vocational Qualification with minimum 5 years of job-related experience;OR Bachelor's Degree or Equivalent with minimum 4 years of job-related experience;Experience working with Contact Centre applications providers is preferred;Bachelor's...

Are you passionate about driving organizational excellence? Do you have a proven track record in HR management and supervision? Look no further! At Management Solutions International, we are seeking a skilled HR Supervisor to join our team.The successful candidate will assist in the administration of our university's operations, manage employment types and...

Job Title: Aviation Center AdministratorJob Summary:We are seeking an experienced aviation center administrator to oversee the day-to-day operations of our airport, ensuring safe and efficient processes that meet the needs of our customers.About the Role:The successful candidate will be responsible for overseeing airport operations, managing staff, and...

Job DescriptionWe're looking for a detail-oriented team player to join our fitness center as the first point of contact for members, greeting them upon entry.ResponsibilitiesScheduling appointments with clients to start new memberships or follow up on past memberships.Providing exceptional customer service by answering incoming calls, greeting customers, and...

Key ResponsibilitiesAssist the Maintenance Manager in delivering maintenance service contracts in accordance with Service Level Agreements.Instil and maintain a high level of safety awareness and compliance with company policies and protocols among the maintenance team.Perform temporarily as an installation or maintenance supervisor on other job sites in the...

Senior Kitchen Supervisor at Climbing MountainsWe are seeking a highly skilled and experienced Senior Kitchen Supervisor to join our culinary team at Climbing Mountains. The successful candidate will be responsible for overseeing daily kitchen operations, ensuring exceptional customer service, and maintaining high-quality standards.About the RoleThe Senior...

About the PositionThe Customer Experience Enhancement Director plays a critical role in driving operational efficiency, quality, and continuous improvement within the contact center environment. This role involves analyzing data, identifying opportunities for optimization, implementing best practices, and driving initiatives to enhance the overall...

Job DescriptionThe Operations Excellence Manager plays a critical role in driving operational efficiency, quality, and continuous improvement within the contact center environment. This role involves analyzing data, identifying opportunities for optimization, implementing best practices, and driving initiatives to enhance the overall performance of the...

Join Our TeamAs a restaurant supervisor at Four Seasons Hotel Doha, you will be part of a dynamic team that is built on mutual respect, collaboration, and excellent service. We are looking for individuals who share our passion for delivering exceptional guest experiences and have a strong desire to learn and grow with our company.Select, train, evaluate,...

About the RoleThe Performance Improvement Specialist is responsible for analyzing data, identifying opportunities for optimization, and driving initiatives to enhance the overall performance of the contact center. This role requires strong analytical skills, excellent project management skills, and the ability to communicate effectively with cross-functional...

About This OpportunityThis is an exciting opportunity to join our team as a Senior Operations Officer – Technology for Customer Contact Centre in Doha.You will be responsible for supporting the implementation, administration, and management of integrated global Contact Center software applications.In this role, you will have the opportunity to work closely...

Skillset OverviewIn this role, you'll be working with our Data Center Engineering team, hardware operations, network infrastructure, and third-party data center extended workforce.Partnering with cross-functional teams to drive business outcomesMaintaining strong relationships with stakeholders, communicating effectively, and providing regular...