Senior Contact Center Manager
3 days ago
To be successful in this role, you must have the following qualifications and skills:
- High School Qualification/Vocational Qualification with minimum 5 years of job-related experience;
- OR Bachelor's Degree or Equivalent with minimum 4 years of job-related experience;
- Experience working with Contact Centre applications providers is preferred;
- Bachelor's degree in MIS;
- Excellent command of all Microsoft Office applications;
- Strong analytical skills;
- System provider management;
- Excellent written and spoken English;
- Management and Leadership skills;
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Contact Center Supervisor
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar hravailable Full timeAbout the PositionWe are seeking a highly skilled Contact Center Supervisor to join our hravailable team. As a key member of our contact center operations, you will be responsible for overseeing the overall performance and efficiency of our call center.Key ResponsibilitiesLead and manage a team of call center representatives, providing guidance, training,...
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Contact Center Optimization Lead
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar malomatia Full timeJob OverviewThe Contact Center Optimization Lead plays a critical role in ensuring operational efficiency, quality, and continuous improvement within the contact center environment. This role involves analyzing data, identifying opportunities for optimization, implementing best practices, and driving initiatives to enhance the overall performance of the...
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Contact Center Director
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeJob DescriptionThe Contact Center Director will lead a team of professionals in delivering world-class customer service. Key responsibilities include monitoring system performance, identifying and resolving problems, and preparing and completing action plans.
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Contact Center Supervisor
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar ECCO Gulf WLL Full timeRequirementsTo be successful as a Contact Center Supervisor, you will need more than 8 years of experience in customer service, with at least 3 years at the same level. Proficient knowledge of customer service and standard office practices and procedures is also essential.
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Contact Center Workforce Supervisor
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar ECCO Gulf WLL Full timeAbout UsECCO Gulf WLL is a leading provider of customer service solutions in Qatar. We are committed to delivering exceptional service to our clients and their customers.Job SummaryWe are seeking an experienced Contact Center Workforce Supervisor to join our team. The successful candidate will be responsible for overseeing the planning, management, and...
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Call Center Manager
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar ECCO Gulf WLL Full timeCompany OverviewECCO Gulf WLL is a dynamic and innovative company that provides customer service solutions in Qatar. We are committed to delivering exceptional service to our clients and their customers.Job DescriptionThe Contact Center Workforce Manager will be responsible for overseeing the planning, management, and optimization of our call center...
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Workforce Management Specialist
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar ECCO Gulf WLL Full timeAbout ECCO Gulf WLLECCO Gulf WLL is a leading provider of customer service solutions in Qatar. We are committed to delivering exceptional service to our clients and their customers.Job SummaryWe are seeking an experienced Contact Center Workforce Manager to join our team. The successful candidate will be responsible for overseeing the planning, management,...
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Senior Client Advisor
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeWe are seeking a highly skilled Senior Client Advisor to join our team at lxbfYeaa. As a key member of our presales team, you will be responsible for engaging with potential clients, comprehensively understanding their business needs, and designing tailored solutions to address their contact center requirements.Responsibilities:Client Relationship...
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Call Center Workforce Optimization Manager
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar ECCO Gulf WLL Full timeBenefits and CompensationECCO Gulf WLL offers a competitive compensation package and a supportive work environment. Our benefits include comprehensive health and wellness benefits, opportunities for career advancement and professional development, and a range of employee recognition programs. As a Contact Center Workforce Manager, you will have the...
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Doha, Baladīyat ad Dawḩah, Qatar Silkor Laser Medical Center Full timeThe Laser Center Visual Communications Assistant will play a key role in developing and implementing visual communications strategies that showcase our center's expertise in dermatology.About the PositionIn this position, you will be responsible for creating high-quality visual content, including images, videos, and graphics, that promote our services and...
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Human-Centered Designer
6 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Epam Full timeSia Partners is seeking a Human-Centered Designer to join our team in Qatar. As a Senior Consultant with a Design Thinking background, you'll be responsible for managing senior stakeholder relationships and creating innovative end results. This role requires engagement across all stages of the design process, from ideation to integrating solutions into...
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Data Center Manager
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Trace Systems Inc. Full timeWe are seeking a highly motivated Data Center Manager to oversee the operation, management, and maintenance of our data center infrastructure.You will be responsible for monitoring user access and adherence to established policies and procedures to ensure a secure operating environment.Key qualifications include experience with installation, configuration,...
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Contact Centre Team Lead
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout the Role:Job DescriptionWe are looking for an experienced Contact Centre Officer to join our team at Hamad International Airport. The successful candidate will be responsible for managing the service level of all customer service aspects of the HIA Customer Contact Centre and Lost Property Office.Main ResponsibilitiesManage service level of all...
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Customer Service Operations Expert
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout The RoleWe are seeking a highly skilled and experienced Senior Operations Officer – Technology for Customer Contact Centre in Doha.As Senior Operations Officer, you will be responsible for supporting the implementation, administration and management of integrated global Contact Center software applications. You will analyze as-is processes, perform...
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Senior Environmental Manager Position
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Tampa Gardens Senior Living Full timeAbout the Role:Tampa Gardens Senior Living is seeking an experienced Senior Environmental Professional to support our operations. The ideal candidate will have a strong background in environmental management, regulatory compliance, and strategic planning.Key responsibilities include ensuring compliance with environmental laws and regulations, developing and...
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Operations Excellence Manager
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar malomatia Full timeJob DescriptionThe Operations Excellence Manager plays a critical role in driving operational efficiency, quality, and continuous improvement within the contact center environment. This role involves analyzing data, identifying opportunities for optimization, implementing best practices, and driving initiatives to enhance the overall performance of the...
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Operations Excellence Lead
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout This OpportunityThis is an exciting opportunity to join our team as a Senior Operations Officer – Technology for Customer Contact Centre in Doha.You will be responsible for supporting the implementation, administration, and management of integrated global Contact Center software applications.In this role, you will have the opportunity to work closely...
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Senior Green Initiatives Manager
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Tampa Gardens Senior Living Full timeAbout UsTampa Gardens Senior Living is committed to providing a safe, healthy, and environmentally friendly living environment for its residents.We strive to maintain high standards of environmental stewardship through responsible waste management, energy conservation, and sustainable practices.Job DescriptionThe Senior Green Initiatives Manager will be...
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Medical Center Specialist
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar Medical Center Client of Carlson Recruiters Full timeThe Medical Center Client of Carlson Recruiters is seeking a Cloud Solution Architect to specialize in Modern Work, driving business applications & AI transformation on the Microsoft platform.This role is responsible for owning both the business applications-focused technical relationship and technical strategy between the customer and Microsoft. The ideal...
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Fitness Center Attendant
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeJob DescriptionWe're looking for a detail-oriented team player to join our fitness center as the first point of contact for members, greeting them upon entry.ResponsibilitiesScheduling appointments with clients to start new memberships or follow up on past memberships.Providing exceptional customer service by answering incoming calls, greeting customers, and...