Senior Credit and Collections Manager

7 days ago

Doha, Baladīyat ad Dawḩah, Qatar ApplusVelosi Full time
Job Summary

We are seeking a highly skilled Senior Credit and Collections Manager to join our team at ApplusVelosi. As a key member of our Credit and Collections department, you will be responsible for maximizing sales opportunities and minimizing losses by exercising sound credit and collections practices.

Key Responsibilities
  • Manage Credit Hold Policy: Regularly review assigned accounts and their payment performance in accordance with predetermined standards prior to approving or declining pending sales orders.
  • Communicate with Stakeholders: Communicate with the Corporate Credit Manager, branch managers, and sales associates regularly on customer account status to maximize collection of past due balances and resolution of account discrepancies.
  • Perform Collection Activities: Perform all necessary collection activity to ensure the accounts assigned maintain the most current status possible through effective telephone, email, and written communications.
  • Make Recommendations: Make recommendations to the Corporate Credit Manager of accounts needing credit limit increases, potential escalated collection activities necessary to protect our investment, including placing problem accounts with outside collection agencies, credit insurance carriers, filing of mechanics liens, and sending Notices of Non-Payment on those projects carrying payments bonds and potential bad debt losses in accordance with company guidelines.
  • Perform Account Maintenance: Perform all account maintenance, including correcting the customer billing information, shipping information, telephone numbers, email addresses, and changes in account status.
Requirements
  • Education: Associate's Degree in Accounting, Finance, or other related field. A Bachelor's Degree is preferred.
  • Experience: A minimum of two years credit and collections experience preferably in a wholesale distributing or manufacturing environment.
  • Certifications: NACM credit, collections, and accounting course work is a plus.
  • Skills: Thorough knowledge of credit, collections, business law, basic accounting principles, and bookkeeping procedures. Lien law experience is a plus.
  • Analytical Skills: Strong analytical skills, including account reconciliation, deduction reconciliation, and the ability to recognize and determine the cause of changes in customer payment habits.
  • Communication Skills: Excellent communication skills required. Must be able to effectively communicate with both external and internal customers at all levels.
  • Technical Skills: Proficient in the use of Microsoft Office products, including Outlook, Excel, and Word. Experience with SXe accounting software is a plus.
  • Time Management: Excellent time management skills for a fast-paced environment.
  • Relationship Building: Ability to develop and maintain positive relationships with both external and internal customers to achieve the goals of the department and company, regardless of personal feelings.
  • Teamwork: Exercise good business judgment and confer with fellow employees in the event your proposed course of action seems unclear. Be a team player.
  • Attitude: Maintain a positive mental attitude during working hours.
  • Independence: Must be able to work with minimal supervision in a group setting while achieving department and company established standards in all areas of responsibility.

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