Luxury Brand Ambassador
5 days ago
Develop Your Career
Celine is committed to providing opportunities for professional growth and development. As a Sales Advisor, you will have the chance to:
- Develop your sales skills and contribute to the development of the brand in the local market.
- Coordinate shop floor management and learn in a highly creative environment.
- Work with a team of professionals who share your passion for luxury fashion.
- Take on new challenges and responsibilities as you grow in your role.
Your Key Responsibilities
- Contribute to sales development and monitor common sale objectives.
- Welcome and advise customers, providing exceptional customer service.
- Drive client book utilization and implement CRM strategies for yourself and the team.
- Share product knowledge with customers and train teams on new products and merchandise.
- Assist the Manager in maintaining visual guidelines.
- Minimize stock loss by supporting inventory management and maintaining stock room standards.
- Guarantee stock safety, accuracy, and compliance.
- Deal with customer complaints and provide after-sales service according to company policies.
- Lead the team through morning briefings, training, and direct coaching.
- Instruct the team in operating procedures, pricing, and product returns.
- Support the digital evolution of the brand and suggest ideas for growth.
Requirements
- A minimum of 2 years of experience in sales or customer service roles in the fashion or luxury sector.
Competencies
- High product and fashion sensitivity and knowledge.
- The ability to understand and meet customers' needs for an exceptional customer experience.
- Taste for challenge and a team spirit.
- Sense of service, curiosity, open-mindedness, optimism, and empathy are essential for success at Celine.
Language Skills
Fluent English and Arabic, with proficiency in other languages an advantage.
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