Personalized Guest Experience Specialist

1 day ago


Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full time

Are you passionate about delivering exceptional guest experiences? Do you possess excellent communication and interpersonal skills? We are looking for a Personalized Guest Experience Specialist to join our team at InterContinental Doha The City.

About the Role:

  • Act as a point of contact for guests, responding to their queries and requests promptly and efficiently.
  • Maintain awareness of guest profiles through the Opera guest profile system, ensuring tailored service delivery.
  • Collaborate with other departments to resolve guest issues and concerns.
  • Participate in training and development programs to enhance knowledge and skills.

Key Requirements:

  • Excellent guest relations, problem-solving, and time management skills.
  • Ability to work effectively in a fast-paced environment.
  • Fluent communication in English, Arabic is a plus.

About Our Culture:

We strive to create a workplace where everyone feels valued, respected, and empowered to succeed. Our commitment to diversity, equity, and inclusion fosters an environment where employees can bring their whole selves to work.



  • Doha, Baladīyat ad Dawḩah, Qatar M GALLERY Full time

    M GALLERY's Guest Experience Specialist will play a crucial role in creating memorable stays for our guests. This dynamic position requires a combination of excellent communication skills, attention to detail, and a passion for delivering exceptional service.Responsibilities:Offer personalized service to create a warm and welcoming atmosphereUpsell and...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    First impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Guest Experience Specialist who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.A little taste of your day-to-day:Every day is different, but you'll...


  • Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full time

    Why Join Us?At IHG Hotels & Resorts, we're more than just a hospitality company – we're a family. We value collaboration, respect, and open communication, and we're committed to creating a workplace that's inclusive, diverse, and rewarding. If you're passionate about delivering exceptional guest experiences and thrive in a dynamic environment, we'd love to...


  • Doha, Baladīyat ad Dawḩah, Qatar Thepalmbeaches Full time

    Guest Experience CoordinatorWe are seeking a highly motivated and experienced Guest Experience Coordinator to join our team at Thepalmbeaches.As a Guest Experience Coordinator, you will be responsible for coordinating all aspects of guest experiences, from initial contact to departure.This includes responding to guest inquiries, resolving issues, and...


  • Doha, Baladīyat ad Dawḩah, Qatar Le Meridien Hotel Full time

    Roles and responsibilities Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what...


  • Doha, Baladīyat ad Dawḩah, Qatar The Ned City of London Sales Full time

    About the RoleWe are seeking an experienced professional to join our team as an Assistant Guest Relations Manager. In this role, you will be responsible for overseeing the day-to-day operations of guest services, ensuring that our guests' needs and expectations are met with the highest level of care and attention.Your Key Responsibilities Will...


  • Doha, Baladīyat ad Dawḩah, Qatar Millennium Hotels and Resorts MEA Full time

    About the RoleThe Guest Experience Leader will be responsible for ensuring seamless and personalized experiences for guests at Millennium Hotels and Resorts MEA.Key Responsibilities:Develop and implement guest-centric reservation strategies.Train and mentor the reservation team on exceptional customer service.Collaborate with sales and marketing teams to...


  • Doha, Baladīyat ad Dawḩah, Qatar Anantara Hotels & Resorts Full time

    Welcome to Anantara Doha">We are a luxury hospitality brand that offers unique experiences and authentic connections to our guests. Our hotel is located in Doha, Qatar, providing opportunities for guests to discover new cultures and ways of life.">Job Title">A Guest Experience Specialist is a vital part of our hospitality team, responsible for delivering...


  • Doha, Baladīyat ad Dawḩah, Qatar Hyatt Full time

    We are looking for a skilled Spa Therapist to join our team at Park Hyatt Doha. As a wellness specialist, you will be responsible for administering a range of massages and conducting personalized consultations to create bespoke spa experiences.Your expertise in personal training will allow you to develop exclusive fitness programs tailored to each guest's...


  • Doha, Baladīyat ad Dawḩah, Qatar Hyatt Full time

    About UsAt Grand Hyatt Doha, we are committed to delivering exceptional experiences that exceed our guests' expectations. Our core values of Wellbeing, Inclusion, Respect, Empathy, Integrity, and Experimentation guide everything we do.The RoleWe are seeking an outgoing and extroverted individual who can enhance the authentic interaction with guests while...


  • Doha, Baladīyat ad Dawḩah, Qatar Gem Forest Hotel Nairobi - MGallery Collection Full time

    What We OfferWe offer a range of benefits and perks to our employees, including the opportunity to work in a dynamic and supportive team environment. As a Housekeeping Supervisor, you will be responsible for leading and supervising the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service.The ideal...


  • Doha, Baladīyat ad Dawḩah, Qatar HYATT HOTEL Full time

    Roles and responsibilities Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.Assists in making sure that all Andaz Signature Guest Experiences have been implemented.Responds to the results of the Consumer Audit and ensures that the relevant changes are...


  • Doha, Baladīyat ad Dawḩah, Qatar Marriott International Full time

    Guest Experience Role SummaryWe are seeking a motivated and enthusiastic individual to join our team as a Guest Experience Expert. As a key member of our Rooms & Guest Services Operations, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and enjoyable.Your primary focus will be on building strong...


  • Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Limited Full time

    Mandarin Oriental Hotel Group Limited is renowned for creating exceptional experiences that leave lasting impressions.We are seeking a talented Guest Experience Representative to join our Rooms team at Mandarin Oriental, Doha.This is an opportunity to be part of a dynamic and international hospitality group that prides itself on delivering legendary service...


  • Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Full time

    Based at Mandarin Oriental, Doha within the Rooms Department in Doha, the Guest Experience Representative is responsible for:Greet and warmly welcome all visitors and employees upon arrival, consistently maintaining a professional and friendly demeanour.Use excellent communication skills to answer, screen, and forward incoming calls, ensuring accurate...


  • Doha, Baladīyat ad Dawḩah, Qatar Ezdan Holding Group Full time

    We are looking for a skilled Customer Experience Specialist to join our hospitality team in Doha, Qatar.Job DescriptionThis role involves providing top-notch service to our guests, ensuring their comfort and satisfaction throughout their stay.Key SkillsExcellent communication and interpersonal skills.Ability to work in a fast-paced environment.Strong...


  • Doha, Baladīyat ad Dawḩah, Qatar one5 Full time

    Company Overview: Our company, one5, is a leading provider of luxury hospitality and nightlife services in Dubai. We are committed to delivering exceptional guest experiences and providing our team members with opportunities for growth and development.We are seeking a skilled and charismatic VIP Waiter/Waitress to join our team. The ideal candidate will have...


  • Doha, Baladīyat ad Dawḩah, Qatar one5 Full time

    The prestigious luxury hotel in Ras Al Khaimah is seeking a highly skilled Guest Experience Manager to lead the guest journey from arrival to departure.Job Description:This role requires exceptional service standards, strong leadership skills, and experience in managing guest feedback and operational excellence. The ideal candidate will have a deep...


  • Doha, Baladīyat ad Dawḩah, Qatar Minor International Full time

    About UsWe are a luxury hospitality brand that provides heartfelt hospitality in the world's most exciting destinations.Our vision is to connect guests to genuine places, people and stories through personal experiences.Job DescriptionThis role is responsible for ensuring exceptional guest experiences and supporting the Guest Relations team in daily...


  • Doha, Baladīyat ad Dawḩah, Qatar Rayhaan Hotels & Resorts Full time

    About the RoleThe ideal candidate will be responsible for providing professional and customer-focused service to our guests, exceeding expectations from arrival through to departure. This involves maintaining effective communication with all related departments to ensure smooth service delivery.