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Field Merchandising Representative

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar ALI BIN ALI Full time
Job Summary

This Customer Service Associate role involves building and maintaining strong relationships with customers to drive sales growth and improve customer satisfaction.

Main Responsibilities
  1. Develop and implement sales strategies to achieve individual and team targets, focusing on identifying new business opportunities and improving existing customer relationships.
  2. Provide direct supervision to Truck Helpers / delivery assistants, ensuring they have the necessary tools and support to deliver exceptional customer service.
  3. Collaborate with internal stakeholders to develop and execute effective sales strategies, aligning with the company's overall business objectives.
  4. Conduct regular market visits to assess customer needs and preferences, providing actionable insights to inform business decisions.
  5. Manage and maintain accurate records of Trade Assets in our database, ensuring seamless execution of daily operations.
  6. Deliver comprehensive competition activity reports, highlighting market trends and opportunities to inform business decisions.
  7. Report on new store openings and provide feedback on distribution and customer issues, contributing to the continuous improvement of our services.
  8. Implement new product introductions, promotions, and projects within assigned territories, working closely with internal stakeholders to ensure successful execution.
Requirements
  1. Minimum Diploma in sales, business, or a relevant field.
  2. 4-5 years of sales experience in a similar capacity within FMCG / beverages / snacks industry is essential.
  3. Medium Qatari Driving license is mandatory.
  4. Bilingualism is an advantage.