Customer Onboarding Specialist EMEA
1 day ago
Deel is a global platform that enables businesses to hire and manage talent from anywhere in the world. Our mission is to foster a diverse global economy by connecting companies with talent worldwide.
Job DescriptionWe are seeking an experienced Customer Onboarding Manager to join our EMEA team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our new strategic customers.
Your primary focus will be on helping customers deploy and utilize our platform effectively, providing expert guidance on features and functionality, and collaborating with internal teams to deliver exceptional customer experiences.
You will also have the opportunity to suggest process improvements and product automation ideas to optimize customer onboarding workflows.
Key Qualifications- At least 2-5 years of experience in a Customer Onboarding or Customer Success role supporting a B2B SaaS product
- Focused, action-oriented, and able to anticipate next steps
- High attention to detail and ability to design effective onboarding plans
- Excellent communication and teaching skills
- Customer-obsessed and experienced in building customer relationships
- Team player with a passion for working in a diverse team
- Driven and able to thrive in a fast-paced environment
We are looking for a talented individual who is passionate about delivering exceptional customer experiences and is committed to helping businesses succeed in the global market.
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