Technical Support Specialist

2 days ago


Doha, Baladīyat ad Dawḩah, Qatar MiLaha Full time
Job Summary

MiLaha is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our staff and users.

Key Responsibilities
  • Provide technical support and assistance to staff and users via phone, email, and in-person
  • Install, configure, and maintain computer systems and peripherals
  • Assist in capacity planning and troubleshooting of computer systems
  • Provide training and guidance to staff on technical issues
  • Coordinate activities of external contractors and vendors
  • Monitor and maintain MiLaha's computing systems and networks
  • Diagnose and resolve technical problems
  • Manage and maintain all computers to ensure optimal availability
  • Provide qualitative services to users and support them in their day-to-day tasks
  • Assist in the implementation and development of network backup and disaster recovery standards and procedures
Requirements
  • Strong technical knowledge and skills
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong analytical and troubleshooting skills
  • Ability to maintain confidentiality and handle sensitive information
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance
How to Apply

If you are a motivated and detail-oriented individual with a passion for technology, please submit your application, including your resume and cover letter, to [insert contact information].



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