Learning Manager for Luxury Brands
4 days ago
Welcome to LxbfYeaa, a world-class hospitality leader in luxury brand hotels. We're seeking an exceptional Learning & Quality Manager to join our team in Doha.
About the Role:This is an exciting opportunity to shape the learning and development function of our hotel, ensuring our employees possess the skills, knowledge, and attitudes necessary to deliver exceptional guest experiences.
Your Key Responsibilities:- Develop Training Programs: Create a comprehensive training plan that addresses the needs of all departments, including new employee orientation, customer service training, and technical job-specific training.
- Mentor Department Trainers: Assist trainers in preparing and conducting departmental training sessions, assessing performance, and providing constructive feedback.
- Evaluate Training Effectiveness: Analyze company statistics from guest and employee surveys, business financial results, and other metrics to measure the success of training programs.
We offer a competitive salary, a wide range of benefits, and opportunities for growth and development. Our mission is to create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work.
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