Housekeeping Operations Coordinator
4 days ago
Raffles Doha is seeking a highly skilled and detail-oriented Housekeeping Coordinator to join our team. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and maintenance throughout our facilities.
Key Responsibilities:- Adhere to Established Standards: Maintain a thorough understanding of our housekeeping standards, policies, and procedures to ensure consistency and excellence in all aspects of your work.
- Uniform and Grooming: Report to work on time, dressed in the issued uniform, and maintain a clean, neat, and tidy appearance at all times.
- Customer Service: Provide professional, friendly, and engaging service to our guests, colleagues, and other stakeholders.
- Training and Development: Participate actively in briefing sessions, attend training sessions, and train new colleagues on systems and procedures.
- Communication and Coordination: Effectively communicate with other departments, including security, director of housekeeping, and facilities management, to ensure seamless operations and resolve any issues promptly.
- Inventory Management: Conduct regular inventory checks, ensure proper handling of keys and devices, and maintain accurate records of sign-in and sign-out.
- Documentation and Reporting: Prepare and maintain accurate documentation, including payroll records, sign-in and sign-out records, and reports as required.
- Lost and Found: Handle all lost and found enquiries in a professional and courteous manner.
- Maintenance and Repairs: Coordinate with engineering and facilities management to ensure timely completion of maintenance and repair work.
- Communication with Guests: Provide excellent communication with guests, including responding to their requests and resolving any issues promptly.
Requirements: To be successful in this role, you will need to possess excellent communication and interpersonal skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment. You will also need to be able to maintain confidentiality and handle sensitive information with discretion.
What We Offer: In return for your hard work and dedication, we offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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Housekeeping Operations Coordinator
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