Merchant Acquisition Leader

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar Tandemsearch Full time
Job Description

We are seeking a highly skilled and experienced Merchant Acquisition Leader to join our team at Tandemsearch. As a key member of our organization, you will be responsible for managing the merchant acquiring businesses to achieve pre-agreed volume and revenue targets.

You will develop strategies and plans to increase the Group's merchant base by enhancing existing relationships and building new ones. This will involve close coordination with individual market acquiring heads, issuing business heads, Corporate/SME, Risk, Compliance, and servicing departments.

Your key responsibilities will include:

  • Developing and implementing targeted merchant campaigns to increase merchant acceptance of cards
  • Maintaining efficient relationships and providing quality service to all merchants regarding POS machine installation/eCommerce implementation and subsequent maintenance
  • Formulating merchant retention strategies to minimize attrition in consultation with internal teams
  • Delivering a full-year plan that manages net account growth from sustainable acquisitions

Essential Qualifications

  • Minimum 12 years of experience in cards and retail payment acceptance
  • Prior experience in a leadership role, preferably at a bank or financial institution
  • Strong understanding of cards and retail payment systems and processes
  • Excellent analytical and problem-solving skills
  • Effective communication and relationship-building abilities
  • Ability to think strategically and drive results

Desired Experience

  • University graduate with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration, or Information Technology (related field of study), Masters preferred
  • At least 12 years of relevant experience, preferably within a highly rated international bank
  • Well-informed of merchant acquiring business practices and related chargeback rules and regulations


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