Front Office Director
5 days ago
About the Opportunity:
Ihgarmyhotels seeks a seasoned Front Office Manager to lead the Rooms Division team in Doha. The successful candidate will be responsible for driving guest satisfaction, managing staff, and ensuring seamless operational processes.
Main Accountabilities:
- Oversee day-to-day operations of the front office, housekeeping, and spa & recreation departments.
- Ensure all guests receive exceptional service and respond promptly to their needs.
- Motivate and develop front office staff, promoting a culture of continuous improvement.
- Collaborate with other departments to achieve operational excellence and consistency.
- Analyze and improve existing processes to enhance guest experiences and increase efficiency.
What We Need From You:
- Previous experience in a front office or guest services management role in a luxury hotel environment.
- Strong leadership, communication, and interpersonal skills.
- Ability to work effectively in a fast-paced environment and adapt to changing priorities.
- Fluency in English (spoken and written); additional languages are an asset.
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