Front Office Coordinator

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

We are seeking a skilled and enthusiastic individual to join our Front Office team at lxbfYeaa as a Lobby Ambassador.

Job Description

The ideal candidate will be responsible for receiving and giving a warm welcome to our guests, providing an efficient and courteous approach at all times.

Key Functions
  1. Extend personal service and attention to all guests, with particular emphasis on Club Rotana, VIP Guests, and Rotana Rewards Guests.
  2. Proactively meet arriving guests at the main entrance as they exit their transportation.
  3. Seek out revenue opportunities such as taking restaurant reservations and sales leads.
  4. Maintain and promote up-to-date knowledge of the hotel and local services, supplying information and responding to Guest queries.
  5. Deal promptly, efficiently, and pleasantly with any queries.
Requirements
  • Degree in hospitality with previous experience in the Front Office Department within a hotel.
  • Excellent command of the English language, both spoken and written.
  • Possess an extremely proactive and 'switched on' personality.
  • Have good interpersonal skills and be smart in appearance.


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