Customer Support Specialist

5 days ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time
Job Summary

The successful candidate will be responsible for coordinating the service team, ensuring prompt handling of customer inquiries and requests, and providing excellent customer service.

  • Manage customer service requests and provide technical support to customers in a timely manner.
  • Develop and maintain strong relationships with customers to ensure their needs are met.
  • Ensure all customer service standards are met and exceeded.
  • Collaborate with other departments to develop strategies to improve customer service processes.

About the Role:

  • Serve as the first point of contact for customer inquiries and requests.
  • Provide training and mentoring to team members to enhance their skills and knowledge.
  • Monitor customer satisfaction levels, identify areas for improvement, and take corrective action as needed.


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