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Lobby Host and Concierge

1 week ago

Doha, Baladīyat ad Dawḩah, Qatar Infinity Qatar Full time

We are seeking a highly skilled and organized individual to fill the position of Hotel Operations Coordinator at Infinity Qatar. As a Lobby Host and Concierge, you will play a vital role in ensuring the smooth operation of our front office.

Key Responsibilities:

  • Monitor the cleanliness and organization of the lobby and waiting areas at all times.
  • Ensure the safety and comfort of guests in the lobby area by alerting security or management of any concerns.
  • Provide a comfortable waiting area for guests, ensuring they are settled and assisted as necessary.

Desired Candidate Profile:

  • Previous experience in Front Office operation in the Hotel industry.
  • Excellent Communication Skills: Ability to communicate effectively with guests, team members, and management.
  • Friendly and Professional Demeanor: The ability to remain calm, composed, and welcoming in all interactions.
  • Customer Service Oriented: A genuine desire to provide exceptional service and create a positive experience for every guest.
  • Basic Computer Skills: Familiarity with reservation software, phone systems, and general office tools.