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Senior Technical Support Specialist

1 week ago

Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

About lxbfYeaa

We are a pioneering tech firm that publishes Ubuntu, one of the most important open source projects. We change the world on a daily basis by developing AI, IoT, and cloud solutions.

As a remote-first company since 2004, we offer a unique opportunity to work in a global environment with a high standard for excellence. Our team is dedicated to making a difference through open-source technology.

Job Description

  • We are seeking an experienced Linux support specialist to provide exceptional technical support and engineering solutions to our customers.
  • The successful candidate will have extensive knowledge of Linux virtualization using Libvirt/KVM, containers, and Kubernetes, as well as TCP/IP networking.
  • This role requires strong communication skills, experience working with customers, and the ability to travel.

Required Skills and Qualifications

  • Bachelor's degree in Computer Science or related field.
  • Professional experience with OpenStack, Kubernetes, and/or Ceph.
  • Strong knowledge of Linux and open-source software, including PostgreSQL, Corosync/Pacemaker, MongoDB, MySQL, and Apache.
  • Excellent communication and problem-solving skills.
  • Able to speak English fluently and willing to learn new technologies.

Benefits

  • Competitive base pay based on experience and location.
  • Personal learning and development budget of $2,000 per annum.
  • Annual compensation review and recognition rewards.
  • Annual holiday leave and parental leave.
  • Employee Assistance Programme.