Store Leader
3 days ago
The Store Leader is responsible for driving sales and ensuring efficient store operations, visual merchandising, and customer service delivery. This role involves managing and coaching the store team to meet financial objectives and maintain proper loss prevention standards.
Key Responsibilities:
- Communicate store targets to the team and drive sales to achieve financial objectives
- Maintain proper loss prevention standards and ensure compliance with cash handling, fraud, and theft of products
- Oversee all point of sales activities in the store, including sales transactions, tracking customer orders and payments, registering sales and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback
- Regularly audit own store administration and resolve any issues; assist in carrying out annual stock counts and spot checks
- Monitor and handle customer complaints and take corrective action in line with policy; resolve customer complaints and respond to feedback in a timely and professional manner
To be successful in this role, you will need:
- Fluent English (written and spoken)
- Industry expertise
- Product/category knowledge
- Retail experience in GCC
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