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Director of Rooms
2 months ago
We are seeking a highly experienced and skilled Director of Rooms to oversee the Rooms Division at The Ned City of London Sales. The successful candidate will be responsible for ensuring exceptional guest experiences and efficient operations within the hotel.
Key Responsibilities- Revenue Optimization
- Develop and implement strategies to maximize room revenue and occupancy levels.
- Departmental Leadership
- Supervise and mentor department heads in Front Office, Guest Services, Housekeeping, and Wellness.
- Guest Feedback and Quality
- Monitor and analyze guest feedback to identify areas for improvement and implement corrective actions.
- Collaboration and Marketing
- Collaborate with Sales and Marketing teams to develop promotional strategies and packages to drive room bookings.
- Compliance and Budgeting
- Ensure compliance with all safety, security, and quality standards.
- Manage departmental budgets and control costs effectively.
- Culture and Team Development
- Foster a culture of teamwork, excellence, and continuous improvement within the Rooms Division.
- Education
- Bachelor's degree in Hospitality Management or related field (preferred).
- Experience
- Proven experience in a leadership role within the Rooms Division of a luxury hotel or resort.
- Skills and Competencies
- Strong understanding of revenue management principles and practices.
- Experience working with multicultural teams.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to lead and motivate a diverse team in a fast-paced environment.
- Proficiency in hotel management software and Microsoft Office Suite.
- Commitment to delivering exceptional guest experiences.
- Opportunities for Growth
- Amazing learning and development program.
- Fantastic career growth opportunities.
- Benefits
- Discounted rates at The Ned City of London Sales.