Conference Services Director

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Raffles Doha Full time
Key Responsibilities

As a key member of the Raffles Doha team, you will be responsible for driving revenue growth in the conference and meeting market segment. This includes meeting and exceeding revenue targets for guest rooms, catering, and function space.

You will work closely with the sales management team to identify and pursue business opportunities, and will be responsible for implementing management standards and quality guidelines in the Department.

Financial Responsibilities
  • Assist the Executive Commercial Director in preparing the yearly catering revenue and expense budget
  • Lead the Groups & Events team in financial and administrative activities to ensure yearly revenue budgets are surpassed
  • Collaborate with the Executive Commercial Director and Cluster DRM to ensure accuracy of catering revenue forecasting
  • Develop and implement upsell strategies to drive revenue growth
Administrative Responsibilities
  • Contribute to the Department's financial and administrative activities to ensure yearly catering revenue budgets are surpassed
  • Monitor the Delphi Sales and Catering System to ensure maximum performance
  • Review and optimize Groups and Events F&B menus and pricing structure
  • Identify opportunities to maximize meeting space utilization
  • Set and review goals for the Conference & Events team and its individual team members
  • Ensure accurate administration reports are submitted on time


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