Service Management Professional
3 days ago
An experienced Service Management Coordinator is responsible for providing exceptional customer service, coordinating the service team, and ensuring prompt handling of customer inquiries and requests.
- Manage customer service requests and provide technical support to customers in a timely manner.
- Monitor customer satisfaction levels, identify areas for improvement, and take corrective action as needed.
- Develop and maintain strong relationships with customers to ensure their needs are met.
- Ensure all customer service standards are met and exceeded.
- Collaborate with other departments to develop strategies to improve customer service processes.
- Monitor performance metrics of the customer service team, identify areas for improvement, and take corrective action as needed.
- Provide training and mentoring to team members to enhance their skills and knowledge.
- Serve as the first point of contact for customer inquiries and requests.
Key Responsibilities:
- Handle customer inquiries and requests in a professional manner.
- Create, update, and maintain customer accounts.
- Monitor customer accounts to ensure accuracy of information.
- Provide technical support to customers via phone, email, or chat.
- Troubleshoot customer issues related to product functionality or usage.
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Doha, Baladīyat ad Dawḩah, Qatar Mannai Corporation Full timeWe are a company that values innovation, reliability, and commitment to Qatar's technological advancement. As a Service Management Coordinator at Mannai ICT, you will be responsible for managing customer service requests, providing technical support, and ensuring the prompt and professional resolution of customer inquiries and requests.About the Role:Develop...
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Administrative Project Manager
4 days ago
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Client Services Professional
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Sales Professional
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Luxury Service Professional
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Senior Customer Service Professional
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Food Service Professional
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Personalised Service Professional
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Career Services Professional
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Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout lxbfYeaalxbfYeaa is a renowned institution of higher education dedicated to delivering top-notch applied and experiential learning. Our university has over 50 programs across various fields, including Engineering Technology, Industrial Trades, Business Management, Computing and Information Technology, Health Sciences, and Continuing and Professional...
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Technical Services Professional
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Customer Service Liaison
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Doha, Baladīyat ad Dawḩah, Qatar MSI Management Solution International Full timeMSI Management Solution International is seeking a highly skilled Customer Service Liaison to join our team. The successful candidate will be responsible for providing exceptional customer service, liaising between departments and clients, and ensuring timely delivery of goods.Key Responsibilities :Foster strong relationships with clients and internal...
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Risk Management Solutions Lead
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Professional Services Recruiter
4 days ago
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Beauty Service Professional
17 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Abroad Work Full timeWe are seeking a highly skilled Beautician to provide top-notch beauty services at Abroad Work in Doha, Qatar. Job Summary:The ideal candidate will have excellent knowledge of various beauty treatments and techniques.Key Responsibilities:Deliver exceptional customer service while performing manicures, pedicures, facials, waxing, and makeup...
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Profitability Analyst
5 days ago
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Financial Project Specialist
5 days ago
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Automotive Service Manager
3 days ago
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Office Administrator Lead
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Manpower Professional Full timeThe Office Administrator Lead will play a vital role in supporting the Manpower Professional Project team.Main Responsibilities:Oversee administrative functions, including document preparation, coordination, and dissemination.Take accurate meeting minutes and prepare high-quality documentation within strict deadlines.Distribute minutes and other project...
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Project Support Specialist
4 days ago
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