Ifec Quality Manager
4 days ago
The **IFEC Quality Manager is**responsible for ensuring the performance, accuracy, and consistency of inflight entertainment and connectivity (IFEC) services across the airline’s fleet. This role involves monitoring supplier dashboards, tracking service-level performance, conducting system tests, and generating detailed performance and usage reports for management. The position supports continuous improvement through data-driven analysis and cross-functional collaboration.
**Key Responsibilities**
- **Performance Monitoring**:Monitor system dashboards and supplier portals to track service status, bandwidth usage, and performance trends across aircraft types.
- **Reporting**:Generate monthly and quarterly reports analyzing uptime, usage trends, SLA compliance, and discrepancies in connectivity services.
- **SLA Management**:Evaluate supplier performance against contractual KPIs and escalate ongoing issues to relevant stakeholders.
- **Functional Testing**:Conduct quality checks across Wi-Fi portals, user interfaces, and new feature deployments to ensure service consistency.
- **Data Visualization**:Manage dashboards and prepare visual reports using Excel and PowerPoint for leadership review.
- **Issue Resolution**:Coordinate with internal teams and suppliers to address bugs, inconsistencies, or system failures.
- **Documentation**:Maintain test records, track performance trends, and contribute to contiuous improvement initiatives.
**Skills**
- Strong understanding of digital testing, content validation, and performance analysis
- Proficient in Excel and PowerPoint; familiar with supplier dashboards and data portals
- Detail-oriented with the ability to identify service gaps and recommend improvement
- Effective communication and cross-functional collaboration skills
- Ability to work independently and manage multiple systems and timelines
**Qualifications**
- Bachelor’s degree in Media, Communications, Engineering, IT, or a related field
- Minimum 5 years of experience in IFEC, digital content operations, or system testing
- Experience with IFE platforms, supplier tools, or dashboard management
- Familiarity with SLA frameworks, data protection standards, and testing protocols
- Must hold a valid QID
**Job ID: 14072501-114VG
-
Digital Product Innovation Specialist
4 days ago
Qatar Vistas Full timeThe **Digital Product Innovation Specialist** plays an important role in shaping how passengers experience digital services onboard. This role focuses on exploring emerging technologies, evaluating new product opportunities, and managing the implementation of digital solutions across inflight entertainment and connectivity (IFEC) platforms. From concept to...
-
Quality Manager
1 week ago
Qatar Marriott International, Inc Full time**Additional Information** **Job Number**24185151 **Job Category**Procurement, Purchasing, and Quality Assurance **Location**Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** The position is responsible for implementing quality assurance...
-
Quality Manager
1 week ago
Qatar AL JABALI TRADING & REFRIGERATION CO. Full timeWe are seeking an experienced Quality Manager to oversee our quality assurance program. You will review and analyze current QA processes to identify inefficiencies and areas that need improvement. To resolve these issues, you will collaborate with other department heads to implement changes to increase efficiency while still maintaining high levels of...
-
Senior Quality Assurance
1 week ago
Qatar Linum Consult Full time**Linum Consult’s client is a major contractor operating internationally and in the Middle East. Due to continued growth, they are currently seeking a Senior QA/QC Manager to join their team in Qatar.** **RESPONSIBILITIES** - Developing, implementing, and managing the Integrated Management Systems within the company, striving for continuous improvement as...
-
Ifec Ui/ux Development Manager
4 days ago
Qatar Vistas Full time**Key Responsibilities** - **GUI Development**:Oversee GUI customization and functionality across multiple OEM systems. Ensure consistency, usability, and alignment with the brand standards. - **Cross-Platform Design**:Create user flows and visual frameworks that provide intuitive navigation across all digital touchpoints. - **Stakeholder...
-
Mgr-quality
1 week ago
Qatar Marriott International, Inc Full time**Job Number** 24084828 **Job Category** Procurement, Purchasing, and Quality Assurance **Location** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The position is responsible for implementing...
-
Quality and Operations Manager
2 days ago
Qatar Talent Pal Full time**JOB SUMMARY**: Provides technical leadership for the location to assure high quality service to the client. Forecasts equipment requirements, defines technical problems or equipment design limitations and contributes to solutions. Works with field management to correct technical problems. Monitors introduction of new services and/or equipment and insures...
-
Safety/quality Lead
2 days ago
Qatar Eni Full time**30955 - SAFETY/QUALITY LEAD** At **Eni**, we are looking for a **Safety/Quality Lead**within our Branch in **Qatar**. You will be responsible for ensuring the effective implementation of the Project Safety and Quality Plans (NFXPS PMT and Shipyard), while maintaining a close working relationship with the Shipyard Quality and Engineering teams. **As a...
-
Water Quality Specialist
1 day ago
Qatar SGS Full time 120,000 - 180,000 per yearCompany Description SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help...
-
Quality Ops Tech
1 week ago
Qatar McDermott Full time**Job Overview**: Quality Ops Tech (Vendor Inspection Coordinator) (Source Inspection Administrator) has responsibilities for the source inspection coordination and preparation of relevant documentation in the respective project and repotting to Senio Quality Ops Tech (Senior Vendor Inspection Coordinator), Source Inspection Manager (Project) or Project...