Catering Supervisor
1 week ago
The Catering supervisor is responsible for overseeing the daily operations of the catering team, ensuring that all food and beverage services are delivered efficiently and meet high standards of quality. This includes supervising staff, managing catering schedules, overseeing food preparation and service, maintaining health and safety standards, and ensuring customer satisfaction.
**Key Responsibilities**:
- **Supervision of Staff**:
- Manage and supervise a team of catering staff, including chefs, servers, and kitchen assistants.
- Provide guidance, training, and motivation to ensure team members are performing at their best.
- Ensure all staff adhere to company policies, hygiene standards, and safety protocols.
- **Operational Management**:
- Oversee day-to-day catering operations, including food preparation, service, and cleanup.
- Ensure all catering events are properly staffed and that food is delivered on time.
- Coordinate with the kitchen and front-of-house teams to ensure smooth execution of catering events.
- **Quality Control**:
- Ensure food quality meets the company’s standards and customer expectations.
- Inspect food presentation and taste, as well as the cleanliness and organization of work areas.
- **Inventory Management**:
- Maintain an accurate record of inventory, ordering supplies as needed to ensure there is always sufficient stock.
- Assist in managing food cost and wastage.
- Ensure proper storage and handling of food items.
- **Customer Service**:
- Ensure high levels of customer satisfaction by addressing concerns or complaints promptly.
- Communicate with clients before, during, and after events to ensure all requirements are met.
- **Health and Safety Compliance**:
- Ensure the catering team adheres to food safety standards and local health regulations.
- Conduct regular health and safety checks on the work environment and equipment.
- **Event Coordination**:
- Work with the event management team to ensure seamless catering service at events, meetings, or special functions.
- Assist with menu planning and coordinate food and beverage requirements for specific events.
**Qualifications**:
- **Education**:
- Degree or certification in Hospitality Management or Culinary Arts is required.
- **Experience**:
- Minimum of 2-3 years of experience in catering or food service, with at least 1 year in a supervisory role.
- Strong knowledge of catering operations, including food preparation, service, and health and safety standards.
- **Skills**:
- Excellent leadership and team management skills.
- Strong organizational and time management skills.
- Ability to manage multiple tasks simultaneously and work in a fast-paced environment.
- Strong communication and interpersonal skills
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