Catering Supervisor
2 days ago
**Job Purpose**:
To oversee daily catering operations, ensuring high standards of food quality, service, hygiene, and client satisfaction, while managing catering staff and resources effectively.
**Key Responsibilities**:
- Supervise and coordinate catering staff, including cooks, packers, servers, and cleaners.
- Plan, organize, and oversee daily catering operations (meal production, packing, delivery, and service).
- Ensure compliance with food safety, hygiene, and health regulations (HACCP / FHC standards).
- Monitor portion control, quality, and presentation of food items before dispatch.
- Handle client requirements, feedback, and ensure customer satisfaction.
- Manage staff schedules, attendance, and shift rotations.
- Train and guide staff in catering procedures and service standards.
- Maintain inventory of catering equipment, packaging materials, and consumables.
- Coordinate with procurement and store for timely availability of raw materials.
- Monitor wastage and implement cost-control measures.
- Prepare daily/weekly operational reports for management.
- Ensure smooth execution of special events, bulk orders
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