Technical Support Agent

2 weeks ago


Doha, Qatar VAM Systems Full time

We are currently looking Technical Support Agent for our Qatar operations with the following terms & conditions.

Experience Requirements:
Support Agent must carry valid Qatar Driving License with own car and have good

location awareness for efficient on-site execution.

Project Objective:
To deploy and enable UPI functionality across all merchant POS terminals. The project

includes system configuration, testing, POS branding, and on-site merchant training to

promote smooth adoption and usage of UPI payment services.

Pre-Deployment Activities
- Receive and verify merchant list with site addresses and terminal details.
- Prepare POS software updates and training materials.
- Ensure required credentials, configuration files, and merchant onboarding data are

available prior to on-site visits.

Deployment Activities
- Visit each merchant/store location as per the assigned deployment sheet.
- Install and/or update POS terminals to enable UPI (NPCI) acceptance features.
- Perform POS system checks: power, printer, connectivity, and OS version verification.
- Conduct test transactions to confirm successful UPI (NPCI) enablement and terminal

Joining time frame: Immediate



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