Reservations Coordinator

4 days ago


Doha, Qatar Qatar Airways Full time

We are pleased to announce an exciting opportunity to join Discover Qatar team in Doha, Qatar as a Reservation Coordinator.

Discover Qatar (DQ) is a Destination Management Company facilitating the development of Qatar as a tourist destination. It offers luxury accommodation, transport, tours and excursion packages and provides high quality destination services to tour operators and individual clients.

As a Reservation Coordinator, you will support Discover Qatar reservation team in processing and confirming reservation. Through your excellent customer service, you will promote Qatar as a premium travel destination. You will provide seamless experience for both the team and customers alike by adhering to the operational procedures.

Your accountabilities are:

- Indirectly supervise the job allocation and distribution of work resources to ensure highest efficiency.
- Train junior staffs within a team.
- Promote and sell Discover Qatar products to clients and customers.
- Exhibit solid Discover Qatar products knowledge to provide expert advice for the clients.
- Handle customers' complaints professionally.
- Troubleshoot technical difficulties faced by DQ customers on the website and/or system.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

**Qualifications**:
We at Discover Qatar aim to create and deliver unique and unforgettable experiences of Qatar served up through exclusive offerings, a constant focus on quality and always with a customer-first approach.

To achieve our ambition we need you to share your skills and fresh ideas, this includes:

- A relevant bachelor's degree.
- A minimum of 3 years experience.
- Superior command of English language

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community



  • Doha, Qatar People Dynamics Full time

    We are hiring Reservation Coordinator for a leading company in Qatar for 3 month contract: - Indirectly supervise the daily work and responsibility for on-the-job training of junior team members. - Train the existing junior team members and new members on products, policies and procedures. - Prepare agent performance reports and provide feedback to agents...


  • Doha, Qatar Qatar Airways Full time

    We at Discover Qatar aim to provide and sustain 5-stars standards in customer services and to achieve the Sales & Revenue targets by employing effective processes to provide quality holiday consultation and service through the team of holiday consultants. As a Reservations Coordinator, you will support the Reservations team of Discover Qatar to process and...


  • Doha, Qatar Marriott International, Inc Full time

    **Posting Date** Jun 28, 2021 **Job Number** 21067049 **Job Category** Reservations **Location** Sheraton Grand Doha Resort & Convention Hotel, Al Corniche Street, Doha, Qatar, Qatar VIEW ON MAP **Brand** Sheraton Hotels & Resorts **Schedule** Full-Time **Relocation?** N **Position Type** Non-Management **Located Remotely?** N - When you join the...


  • Doha, Qatar Marriott International, Inc Full time

    **Job Number** 23001478 **Job Category** Reservations **Location** The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...


  • Doha, Qatar Millennium Place Doha Full time

    As a Reservations Supervisor, you play a key role in supporting the reservations department by overseeing reservation operations and providing exceptional customer service. Your responsibilities include supervising reservation agents and ensuring efficient booking processes. **Key Job Responsibilities**: - Supervise and lead the reservations team,...

  • Reservations Agent

    7 days ago


    Doha, Qatar Plaza Inn Hotel Full time

    1. Keeps up to date with knowledge of the phone system. Maintains a high level of guest telephone contact skills while promoting the Hotel and Restaurants through good selling and communication skills. 2. Responsible for handling incoming calls to the reservations department in a professional, efficient and friendly manner. The primary task of this person...


  • Doha, Qatar Qatar Airways Full time

    **We at Discover Qatar and Qatar Airways Holidays aim to create and deliver unique and unforgettable experiences of Qatar served up through exclusive offerings, a constant focus on quality and always with a customer-first approach.** As a Reservations Coordinator, you will be responsible to support our Discover Qatar Reservations team to process and confirm...

  • Reservations Agent

    2 days ago


    Doha, Qatar Jouri A Murwab Hotel Full time

    **GENERAL PURPOSE** To be responsible to work at all times in maximizing the hotel’s occupancy potential, whilst protecting the Hotel's business mix. **Specific Job Responsibilities** - To coordinate office activities to ensure work updates are consistently maintained and all correspondence promptly handled on the same day it is received. - To ensure...

  • Reservations Agent

    2 weeks ago


    Doha, Qatar Plaza Inn Hotel Full time

    **Job Objectives**: This position is crucial to the success of the hotel and is responsible for creating an outstanding first impression of the Plaza Inn Hotel. It is important to provide a positive image from the start by greeting the guest over the phone and providing an overview of the facility as well as a comprehensive description of the room types that...


  • Doha, Qatar RIXOS Full time

    **Company Description** Rixos Premium Qetaifan Island North** Rixos Premium Qetaifan Island North Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for...