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Technical Support- Merchant

2 weeks ago

Doha, Qatar HJH Holding Full time

**Education / Qualification / Experience**:

- 1-3 years in **technical support, customer service, or troubleshooting roles**. Experience in fintech or digital payments is a plus.
- High school diploma or bachelor’s degree in **information technology, Business, or related field.**

**Skills**:

- Comfortable working in a **fast-paced, dynamic environment** typical of a startup, where roles may evolve, and innovation and adaptability are key.
- Strong troubleshooting and **problem-solving skills**.

**Competency**:

- Experience with **support ticketing systems and CRM tools**:

- Comfortable using **mobile apps and web platforms**:

- Familiarity with **payment systems, dashboards, and basic software troubleshooting**.

**Behavioral**:

- Goal-driven and self-motivated with a proactive approach l
- Ability to handle technical support inquiries efficiently and professionally

Pay: From QAR8,000.00 per month