Business Development
2 weeks ago
**About the Role**:
Tech Care is expanding its business with a new B2B Annual Maintenance Contract (AMC) division while strengthening our on-site service operations.
We are hiring a Business Development & Operations Manager who can lead this growth handling both new business development and team operations for existing field services.
**Key Responsibilities**:
**Business Development**:
- Develop and expand the B2B AMC business with corporate clients, offices, schools, and institutions.
- Prepare AMC proposals, quotations, and contracts.
- Identify new business opportunities and partnerships.
- Promote on-site services and generate regular business leads.
**Operations & Team Management**:
- Hire and manage staff for AMC and on-site service operations (technicians, sales, and support).
- Supervise daily field operations, ensuring quality service and customer satisfaction.
- Improve efficiency and performance of the on-site service team.
- Coordinate between sales, technicians, and management for smooth workflow.
- Monitor AMC renewals, customer retention, and reporting.
**Requirements**:
- Minimum 3 years of experience in business development or service operations management.
- Knowledge of technical services, maintenance, or electronics repair industry preferred.
- Strong leadership, recruitment, and communication skills.
- Capable of handling both field and office operations efficiently.
- Valid driving license (preferred).
**Salary & Benefits**:
- Competitive salary (based on experience).
- Performance-based incentives on AMC and service growth.
- Company support for business development initiatives.
**Job Types**: Full-time, Permanent
Pay: QAR2,500.00 - QAR3,500.00 per month
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