Restaurant Chain Operation Manager

3 days ago

Doha, Baladīyat ad Dawḩah, Qatar Al Hattab Holding Full time $50,000 - $150,000 per year


Job Description:

Role:

The Operations Manager will lead
and manage a team of Restaurant Managers/Supervisors, responsible for all
aspects of day-to-day running of restaurants including Sales, Customer Service,
quality control, operations, Staff Development, training, provide effective
line-management and human resources.

Major Responsibilities:


Demonstrate leadership in
managing and motivation.


Ensure that upon the new
restaurant opening, the productivity and quality remains at high standards and
that costs are acceptable by planning the resources in the optimum manner.


Responsible of searching,
selecting recruiting, appraisal, motivations and standards pf job performance
of the individuals with in team.


Accountable for coaching and
training managers with appropriately skills and product knowledge to execute
highest standard and growth.


Ensure all new employees in
the department receive an induction training program.


Improve performance by
motivation and monitoring staff continuously and investigate and resolve
complaints concerning food quality and services,


Help and train advance
management skills and responsible for scheduling and rolling training programs
for all restaurants,


Manage and oversee new
project, equipment, replacement, test programs and vendor relations.


Stay ahead of the
operations through restaurants visits per company policy and evaluate
restaurant practice against company standards.


Responsible for all
marketing and advertising activities,


Supervise quality control
and quantities for preparation to minimize wastage, perform frequent checks to
ensure consistent high of preparation and services,


Comply with all health and
safety regulation, staff training and development as required and keep records
for health inspectors


Estimate the food
consumption of each restaurant, place orders with suppliers, and schedule
delivery of fresh food and beverages.


The operation manager will
look over the restaurants and insure that their restaurants become center of
excellence perfection and demonstrate as training center for the new
franchisees and their staff.


Provide reports on the
performance progress against the plans and budget.

Qualifications & Desired
Skills:


10+ years operational
experience in international Fast food chain industry


Strong communication,
organizational, operational, and people skills


Highly presentable


Developed analytically and
problem- solving abilities,


Strong interpersonal and
leadership skills


A hands -on approach to
problem solving with a training bias


Strong customer service
orientation.



Required Skills:

Product Knowledge
Staff Training
Training Programs
Checks
Problem Solving
Budget
Recruiting
Quality Control
Operations
Advertising
Coaching
Records
Scheduling
Human Resources
Suppliers
Customer Service
Leadership
Communication
Planning
Preparation
Sales
Marketing
Training
Management


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